is the world our Client, a Group that delivers quality bespoke engineering products and services, is creating creating. We are looking for a visionary, a quality specialist to join their team.
Are
We're on a quest to find a Quality Officer who is not just a quality enthusiast, but a passionate master elegant systems and turn potential pitfalls into quality triumphs. The details matter!
Your Mission:
Job Description
The Senior Quality Analyst is responsible for overseeing and ensuring of quality processes and procedures across assigned accounts. This role involves leading quality initiatives enhance overall quality performance. Additionally, the Senior Quality Analyst assesses the quality of performance • Develop and maintain quality Process: Design, implement and update quality process and procedures, integrity of quality standards across all accounts.
• Lead Quality Initiatives: Champion quality improvement
exceptional service through various channels (phone, email, chat, etc.) Build strong rapport and relationships upgrades to enhance customer satisfaction. Generate quality leads to ensure conversion ratios are achieved
exceptional service through various channels (phone, email, chat, etc.) Build strong rapport and relationships upgrades to enhance customer satisfaction. Generate quality leads to ensure conversion ratios are achieved
and Outlook for email communication and scheduling.
entry, and Outlook for email communication and scheduling. Internet and Email: Ability to navigate the the internet for research purposes and utilize email for correspondence with clients and colleagues. Typing
testing, and debugging processes to ensure the quality and reliability of software products. Stay updated the Hire Resolve website: hireresolve.co.za or email us: itcareershireresolve.za.com We will contact
appropriate departments. Monitor, organize and forward emails. Track and order office equipment and supplies knowledge of MS Office programs. If interested, kindly email our Human Resources team at adminmhrfinancialservices
regulations and procedures
marketing campaigns, including digital marketing, email marketing, social media, and content marketing. >Curate and review content submissions for quality and relevance. >Develop and implement strategies