Junior Desktop Support needed for a Pretoria based IT company.
We are looking for candidates
candidates based in Pta East, 2-3 years IT Support experience.
Good knowledge of Microsoft 365
Reference: PTA007383-Shell-1 Junior Desktop Support needed for a Pretoria based IT company. We are looking for candidates based in Pta East, 2-3 years IT Support experience. Good knowledge of Microsoft 365 Environment and good communication skills needed. Junior Desktop Support needed for a Pretoria based IT company. We for candidates based in Pta East, 2-3 years IT Support experience. Good knowledge of Microsoft 365 Environment
Job Description/Duties:
· Logging Support Calls on Manage Engine Service Desk (our ticketing system).
· Assisting Customers with First Line Support Issues on VSAT, Fibre, LTE, Wireless.
· Assisting Installations (Remote Support) if needed.
· Escalating Calls to Second Line Support or Vendor.
· reports etc.
· Adhering to our internal Support SLA.
Product support services are technical support and services that are delivered for thier vehicle fleet software and their management software. Product support services include remote troubleshooting capabilities resolution of issues. resolve cases and support Lead Software Support Analysts. Guide clients to use self-help Client Sụpport policies and procedures. Offer direct customer service and technical support to user through through phone, email and in person. Support clients to answer queries, locate information and review email
recruiting for a Manager External Stakeholder Support to provide support to the Senior Manager of Medical Advisory Service Level Agreement quarterly site visits Support in the management and monitoring of SPNs to implement implement and give results within set targets Support in the management of divisional budget in line with Medical Advisory Services in providing clinical support to Healthcare Management and the Scheme's other in their external stakeholder-related matters Support Provider Relations and Network engagements (quarterly
recruiting for a Manager External Stakeholder Support to provide support to the Senior Manager of Medical Advisory Service Level Agreement quarterly site visits Support in the management and monitoring of SPNs to implement implement and give results within set targets Support in the management of divisional budget in line with Medical Advisory Services in providing clinical support to Healthcare Management and the Scheme's other in their external stakeholder-related matters Support Provider Relations and Network engagements (quarterly
National Certificate: Information Technology: Systems Support NQF 5 related qualification,
Registered Assessor
National Certificate: Information Technology: Systems Support with MICTSETA.
Experience:
Minimum
National Certificate: Information Technology: Systems Support NQF 5 related qualification,
Registered Moderator
National Certificate: Information Technology: Systems Support with MICTSETA.
Experience:
Minimum
Location Pretoria, Irene The Technical Support Technician at the client plays a crucial role in providing technical assistance and support to customers, internal teams, and field technicians. This position is responsible abilities THE ROLE Technical Support: Provide prompt and effective technical support to customers and internal customer interactions and technical issues in the support ticketing system. Customer Service: Guide customers Escalate complex technical issues to senior technical support staff or relevant departments, as required. Follow
provide day-to-day management and psychosocial support, and related activities in the safe space and community ensure survivors receive quality services and support. Participating in scheduling meetings such as Case and networks of psychosocial service providers Supporting in the development of referral networks between partners implementing GBV/PSS-related activities. Supporting in conducting training for partners on relevant relevant organizational development areas and support peer learning between EYN and other partner agencies