background in our support centre to provide online and telephonic service and support to external customers guidance, mentoring and feedback to Level 1/2 support representatives in a positive and constructive Maintain a high degree of first-time resolution for support queries. Manage and meet defined SLAs for each solutions and schedule training sessions with the support team to upskill them on the new solutions. Communicate departments within Metacom. Provide administrative support by gathering information for statistical reports
The Technical Support Specialist is responsible for providing first level technical support to end users Responsibilities Technical Support: Provide first line technical support to end users via phone, email service requests using the company's ticketing system. Ensure timely resolution of incidents within Service complex issues to higher level support or relevant departments as necessary. System Maintenance: Perform routine deployment of new hardware and software. Participate in system and software testing and rollout activities. Customer
NEW EMPLOYMENT AVAILABLE Title: Technical Support Specialist Area: Cape Town Industry: Material Handling opportunity for an experienced TECHNICAL SUPPORT SPECIALIST ( JLG, Genie, Magni, Manitou or similar ) employment based in Cape Town. To be the technical specialist for all types of machines and equipment across a designated region. To provide specialist technical training, support, assistance to customers, field program. Regional, on -site support Travel to sites within the region to support technicians with troubleshooting
Technical Product Support Specialist – Northern Suburbs – Cape Town – Salary dependent on experience are eager to learn, we'd love to hear from you Support software products on-site and telephonically Handle
in the FMCG industry is currently looking for a Systems Developer , in Belville, Cape Town. Responsibilities: of software systems, including integration related projects. The systems that the systems developer create software review, identification of code metrics, system risk analysis, software reliability analysis Object-oriented assurance Support, maintain and document software functionality Integrate software with existing systems Maintain
Minimum requirements:
Our client in Paarl is in need of a qualified Systems Accountant to join their team. Requirements: BCom
T2 IT Systems Engineer - Western Cape A dynamic, vibrant and growing IT company is looking for an IT IT Systems Engineer (T2) to be responsible for providing technical support and assistance to all company company clients. The IT Systems Engineers may interact with customers by phone or in-person to identify and reported queries and provide solutions. The IT Systems Engineers will advise users on appropriate course professional client support: Provide prompt, courteous, and professional support to all clients while
T1 IT Systems Engineer - Western Cape A dynamic, vibrant and growing IT company is looking for an IT IT Systems Engineer (T1) to be responsible for providing technical support and assistance to all company company clients. The IT Systems Engineers may interact with customers by phone or in-person to identify and reported queries and provide solutions. The IT Systems Engineers will advise users on appropriate course professional client support: Provide prompt, courteous, and professional support to all clients while
Control Solutions seeks a system engineer with a passion for airborne system-level (e.g. ISR aircraft candidates will form part of the company's dynamic System Engineering team. The scope of work includes (but to) the following: Assist with the development of system-level plans, processes, procedures, and internal with client and translate client requirements into system/subsystem-level requirements that can feed hardware standards; Develop system architectures and comprehensive system designs to fulfil the system/subsystem-level