Avi
Bryanston
SAP HR HCM (Human Capital Management) Technical Consultant at IT Shared Services Division in Bryanston
and to work closely with the HCM Functional Consultants to deliver, maintain, troubleshoot, and enhance
Specification: Key Performance Areas: Assist functional consultants with documenting the technical design of change
all stakeholders Collaborate with functional consultants and business in the testing of SAP software programs
Test programs in conjunction with SAP module consultants (applications and user support staff) SAP Workflow
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Bryanston
Negotiable
Bryanston
R28.5k per month
if appropriate prior to dispatch
Ensure queries are resolved as per company standardsNegotiating
contact with clients when they phone in with queries or amendments/ additional coversSaving
procedures, and standardsResolve escalated customer queries and complaints and provide feedback to
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Bryanston
Market related
if appropriate prior to dispatch
Ensure queries are resolved as per company standardsNegotiating
contact with clients when they phone in with queries or amendments/ additional coversSaving
procedures and standards.Resolve escalated customer queries and complaints and provide feedback to
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Bryanston
Market related
cover provided by the insurance policy
Consulting with other staff to decide the outcome of the
(internal & external)Ensure resolution of queries and complaints speedilyTo submit and provide
procedures and standardsResolve escalated customer queries and complaints and provide feedback to
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Csg Resourcing Ltd
Bryanston
responsible for investigating, resolving and escalating incoming customer incidents and requests. The
have ELP Backend experience Team of 10 Support Consultants, 2 nd Line Support Good understanding of Web
and analyse log files to aid investigation. 8.To query SQL databases. 9.To work with our Development teams
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Bryanston
Market related
Promptly address operational performance issues and escalate irresolvable problems to the COO.Client
Ensure the prompt resolution of customer queries/complaints, maintaining open lines of communication
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Bryanston
Negotiable
members.
To ensure that every day query is logged accordingly.
Ensure that
that customers are informed as to the progress of queries logged but not resolved.
Ensure that
confirmed before queries are closed.
Ensure that progress of every query logged is monitored
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Avi
Bryanston
monies; reconciliation of accounts; resolving queries; customer visits; statement sending and engagement
be executed to ensure good working relationship Query resolution – Claims etc Insurance Management within
Insights Regular visits of customers to resolve queries Regular visits of customers to build relationships
Manager around Monthly debtors' performance and queries Be able to analyse issues in the portfolio and
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