Avi
Bryanston
                    
                                                SAP HR HCM (Human Capital Management) Technical Consultant at IT Shared Services Division in Bryanston 
                        and to work closely with the HCM Functional Consultants to deliver, maintain, troubleshoot, and enhance
                        Specification: Key Performance Areas: Assist functional consultants with documenting the technical design of change
                        all stakeholders Collaborate with functional consultants and business in the testing of SAP software programs
                        Test programs in conjunction with SAP module consultants (applications and user support staff) SAP Workflow
                                                
            
          
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Bryanston
          
 Negotiable          
                                    
 
        
    
                
        
    
                
          
Bryanston
          
 R28.5k per month          
                                                if appropriate prior to dispatch
Ensure queries are resolved as per company standardsNegotiating
                         contact with clients when they phone in with queries or amendments/ additional coversSaving
                        procedures, and standardsResolve escalated customer queries and complaints and provide feedback to
                                                
            
          
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Bryanston
          
 Market related          
                                                if appropriate prior to dispatch
Ensure queries are resolved as per company standardsNegotiating
                         contact with clients when they phone in with queries or amendments/ additional coversSaving
                        procedures and standards.Resolve escalated customer queries and complaints and provide feedback to
                                                
            
          
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Bryanston
          
 Market related          
                                                cover provided by the insurance policy
Consulting with other staff to decide the outcome of the
                        (internal & external)Ensure resolution of queries and complaints speedilyTo submit and provide
                        procedures and standardsResolve escalated customer queries and complaints and provide feedback to
                                                
            
          
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 Csg Resourcing  Ltd
Bryanston
                    
                                                responsible for investigating, resolving and escalating incoming customer incidents and requests. The
                        have ELP Backend experience Team of 10 Support Consultants, 2 nd Line Support Good understanding of Web
                        and analyse log files to aid investigation. 8.To query SQL databases. 9.To work with our Development teams
                                                
            
          
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Bryanston
          
 Market related          
                                                
Promptly address operational performance issues and escalate irresolvable problems to the COO.Client
                        
Ensure the prompt resolution of customer queries/complaints, maintaining open lines of communication
                                                
            
          
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Bryanston
          
 Negotiable          
                                                members.
To ensure that every day query is logged accordingly.
Ensure that
                        that customers are informed as to the progress of queries logged but not resolved.
Ensure that
                        confirmed before queries are closed.
Ensure that progress of every query logged is monitored
                                                
            
          
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 Avi
Bryanston
                    
                                                monies; reconciliation of accounts; resolving queries; customer visits; statement sending and engagement
                        be executed to ensure good working relationship Query resolution – Claims etc Insurance Management within
                        Insights Regular visits of customers to resolve queries Regular visits of customers to build relationships
                        Manager around Monthly debtors' performance and queries Be able to analyse issues in the portfolio and
                                                
            
          
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