basic office support functions and effectively escalate IT related issues to the Helpdesk
basic office support functions and effectively escalate IT related issues to the Helpdesk Keep record purchased by staff Manage all Software licenses and escalate to IT helpdesk Keep IT equipment e.g. Tablets
reported to the Business Manager: Industrial for escalation to the Technical / Marketing team on an ongoing geographical area (critical for CRM purposes). Resolve or escalate all customer queries/complaints according to relevant of the Company marketing strategy. Resolves or escalates all customer queries / complaints according to the Industrial Business Development Manager for escalation to the Technical/Marketing team on an ongoing
reported to the Business Manager: Industrial for escalation to the Technical / Marketing team on an ongoing (critical for CRM purposes).
of scrap is increased and optimized Resolve or escalate all customer queries/complaints according to relevant the Industrial Business Development Manager for escalation to the Technical/ Marketing team on an ongoing reported to the Business Manager: Industrial for escalation to the Technical / Marketing team on an ongoing area (critical for CRM purposes). • Resolve or escalate all customer queries/complaints according to relevant accordance with budget Compliance • Resolves or escalates all customer queries / complaints according to
retention
retention Reconciling Accounts that have been escalated from the AR team Monitoring debtor balances to
retention Reconciling Accounts that have been escalated from the AR team Monitoring debtor balances to
support personnel in solving technical problems escalated to you.
skills (written and verbal) Ability to handle escalations and take ownership Decision making ability If