what the customer requires. Receive, Manage and escalate Customer complaints related to the companies products and other sales docs Identify Sales leads and escalate them to Ext Reps Work Closely with Ext Reps and
what the customer requires. Receive, Manage and escalate Customer complaints related to the companies products and other sales docs Identify Sales leads and escalate them to Ext Reps Work Closely with Ext Reps and
resolve vendor queries that arise. Ensure that escalations are dealt with expeditiously and do not exceed
and second-level support, including initiating escalation procedures as necessary. Ensure optimal operation
relationship with external stakeholders by reporting and escalating unresolved issues to the unit manager Requirements
Address queries, assist in problem resolution, and escalate issues when necessary. Identify and recommend
Address queries, assist in problem resolution, and escalate issues when necessary. Identify and recommend
possible to resolve at local level, do it otherwise escalate to Central support team IT related issues for
assets register monthly ICT : first line support; escalate / report issues Salary: R30 000.00 per month CTC
assets register monthly ICT : first line support; escalate / report issues Salary: R30 000.00 per month CTC