QUALIFICATIONS Graduate / Post-graduate in any stream Quality Certification Green Belt certification / Quality tools knowledge (preferred) Candidate should have a minimum of 4 years of work experience in a BPO environment preferably in a Back-end process/ account Candidate should have managed a team
QUALIFICATIONS Graduate / Post-graduate in any stream Quality Certification Green Belt certification / Quality tools knowledge (preferred) Candidate should have a minimum of 4 years of work experience in a BPO environment preferably in a Back-end process/ account Candidate should have managed a team
About the Role: Our client is seeking a motivated Trainer with BPO experience to inspire and develop their customer service experiences. Ideal candidates excel in interpersonal communication, understand business change; Effective facilitation of groups of 20; Excellent coaching and communication abilities; Superior
workforce of over 100,000 professionals, our client excels in delivering exceptional customer experiences that values its employees. About the Role: As a Trainer, you will be responsible for developing and delivering developing and delivering training programs; Excellent communication, presentation, and interpersonal
requires the services of a Driver Instructor/Trainer with working knowledge of DriveRisk and DriveCam similar role Must have excellent computer literacy – (Word, Outlook and Excel) Must have working knowledge
(CONSTRUCTION EXPERIENCE ESSENTIAL) Cape Town Excellent basic salary plus additional benefits and commission (CONSTRUCTION EXPERIENCE ESSENTIAL) Cape Town Excellent basic salary plus additional benefits and commission (CONSTRUCTION EXPERIENCE ESSENTIAL) Cape Town Excellent basic salary plus additional benefits and commission
assigned account/s. Monitor, coach, and mentor trainers to help develop the required skill sets Develop its parts/projects on a regular basis. Conduct trainer interviews and strengthen bench resources through curriculum. Primary External Interactions Client trainers, SME's and Operations for the purpose of developing skills for reporting Process Specific Skills Excellent communication and Training Skills Ability to mentor mentor members of the team to provide excellent customer experience Soft Skills/ Aptitude Self - discipline
assigned account/s. Monitor, coach, and mentor trainers to help develop the required skill sets Develop its parts/projects on a regular basis. Conduct trainer interviews and strengthen bench resources through curriculum. Primary External Interactions Client trainers, SME's and Operations for the purpose of developing skills for reporting Process Specific Skills Excellent communication and Training Skills Ability to mentor mentor members of the team to provide excellent customer experience Soft Skills/ Aptitude Self - discipline
business owners, product owners, development teams, trainers and users Liaise with other project areas to co-ordinate change (includes transfer of knowledge to users, trainers and peers) Assist in the continuous development
business owners, product owners, development teams, trainers and users Liaise with other project areas to co-ordinate change (includes transfer of knowledge to users, trainers and peers) Assist in the continuous development