integral part of ensuring guests receive exceptional service and enjoy memorable experiences during their stay enhance their experience.Concierge Services:
integral part of ensuring guests receive exceptional service and enjoy memorable experiences during their stay assistance to enhance their experience. Concierge Services: Offer recommendations and arrange reservations with event organizers to ensure all details are executed flawlessly. Ensure event spaces are prepared according and process payments accurately and securely. Service Excellence: Maintain a polished and professional all times. Uphold the wine estate's standards of service excellence and attention to detail. Assist in resolving
integral part of ensuring guests receive exceptional service and enjoy memorable experiences during their stay assistance to enhance their experience. Concierge Services: Offer recommendations and arrange reservations with event organizers to ensure all details are executed flawlessly. Ensure event spaces are prepared according and process payments accurately and securely. Service Excellence: Maintain a polished and professional all times. Uphold the wine estate's standards of service excellence and attention to detail. Assist in resolving
efficient manner Answer guest inquiries about hotel services, facilities, hours of operation, and local area property. Be able to perform all duties of Guest Services Agent and assist at front desk as needed. File Qualifications Matric Experience in a hotel or a related field preferred. Excellent phone skills needed. Clear multi-task, must have experience handling customer service issues and be a team player
efficient manner Answer guest inquiries about hotel services, facilities, hours of operation, and local area property. Be able to perform all duties of Guest Services Agent and assist at front desk as needed. File Qualifications Matric Experience in a hotel or a related field preferred. Excellent phone skills needed. Clear multi-task, must have experience handling customer service issues and be a team player
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure and use the plan to execute the activities of the hotel such as pricing, service offering, staffing and and reporting. Ensures world-class personalised service is delivered to the guests, in all locations, by competent employees who reflect a high degree of service orientation, professional charm and who can uphold
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure and use the plan to execute the activities of the hotel such as pricing, service offering, staffing and and reporting. Ensures world-class personalized service is delivered to the guests, in all locations, by competent employees who reflect a high degree of service orientation, professional charm and who can uphold
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure and use the plan to execute the activities of the hotel such as pricing, service offering, staffing and and reporting. Ensures world-class personalized service is delivered to the guests, in all locations, by competent employees who reflect a high degree of service orientation, professional charm and who can uphold
client's hotel, maintaining the highest standards of service, and upholding their reputation for excellence Management: Ensure guests receive exceptional service from arrival to departure. Handle guest feedback the sales and marketing team to promote hotel services and packages. Safety and Compliance: Ensure compliance Event Coordination: Oversee the planning and execution of events and special occasions hosted at the
clients hotel, maintaining the highest standards of service, and upholding their reputation for excellence /ol>