We are looking for a First Line Support Technician to join our team. The suitable candidate to fill this (our ticketing system). Assisting Customers with First Line Support Issues on VSAT, Fibre, LTE, Wireless (Remote Support) if needed. Escalating Calls to Second Line Support or Vendor. Data Usage Reports. Following work experience as a First Line Support Technician or Helpdesk Support Technician. Minimum 2 year working
Scalability:
Vendor configurations.
Performance Optimization and Scalability: Ensure the infrastructure can scale to meet increasing demand. Implement resolution. KPI: Mean time to resolution (MTTR) for infrastructure incidents, incident resolution success rate relevant professional certification within the first year of employment. Vendor Management: Monitor and RAID configurations. Security Principles for Infrastructure: Strong knowledge of cybersecurity principles experience in managing security aspects of server infrastructure. Virtualization Technologies: Experience with
N6 / National Diploma Mechanical / Electrical related formal qualification
Valid SA Driver's license
3 years relevant engineering experience in facilities maintenance
5 years relevant engineering experience
Engineering maintenance, CRM and Property Management
SA
Solutions; is seeking to appoint a In- and Outbound Technician, with strong understanding of SIP protocol, IP
At Fleisherei, our butchery & biltong delis are known for their wide range and outstanding quality products and service We offer delicious fresh meat, along with the best traditionally made biltong in South Africa. With 15 Brick & Mortar stores, a world class production facility, an expandin
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years experience as a Dealership Petrol Vehicle Technician