pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our Monitor office supplies and place orders when necessary Keep updated records and files Monitor office expenses experience as front desk representative, agent or relevant position Familiarity with office machines (e (e.g. fax, printer etc.) Knowledge of office management and basic bookkeeping Proficient in English (oral (oral and written) Excellent knowledge of MS Office (especially Excel and Word) Strong communication and
professional Front Desk Clerk to oversee all receptionist and secretarial duties at our main entrance desk. You the office budget. Your central goal is to provide our clients with outstanding customer service and and provide them with superb customer service. Ensure the front desk is neat, presentable, and equipped Track and order office equipment and supplies. Maintain records and files. Oversee the office budget. Requirements: experience in a similar role. Good understanding of office administration and basic bookkeeping practices
is currently looking for an Office Admin /Receptionist/ Front Desk Assistant (Starte date 19 August 2024) overall daily office admin operations. Manage front desk and maintenance of office services by organizing organizing office operations and procedures. Control internal and external correspondence. Implementing filing Maintaining office efficiency. Greet clients and visitors with a positive, helpful attitude. Assisting clients clients in finding their way around the office. Announcing clients as necessary. Helping maintains workplace
passionate about delivering exceptional customer service and providing technical support? We're seeking highly motivated and customer-oriented Service Desk Agents X3 to join our dynamic team providing timely and effective technical support and assistance.
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What you’ll do:assisting Engineers / involved parties in ensuring all calls
per the required operational processes.
to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and functionalities Providing Desktop and Technical Support services Providing workstations related support for Absa troubleshooting associated issues. Mapping network printers Service Delivery Working together as a team to reach department/team's respecting, trusting and assisting each other. Working together as a team to improve service delivery Helpdesk Monitoring and delivering Service Desk outputs. Incident Management Assisting with Incident and Problem
We are looking for a Service Desk Manager to support Application Support teams across high-energy achiever, leader, and planner. The Service Desk Manager will be a single point for escalation the standard operating procedure model for the Service Desk.
What you’ll do: years proven management experience in an IT Service Desk environment, with a specific focus on application application support.
Job Description:
Respond to service requests and incidents reported via telephone, hardware, software, and network-related issues.
Assist users with password resets, account unlocks, and
Accurately log and track all incidents and service requests in the ticketing system.
Follow are resolved and service levels are maintained.
Monitor and manage service desk queues, ensuring network troubleshooting and diagnostics.
Assist with user onboarding and offboarding processes
The service desk manager is responsible for managing daily operations of the service desk, managing the the service desk team, representing the team to other stakeholders, and helping to ensure that the service service desk is constantly developing and improving. To meet these many demands, a good service desk manager understanding of the strategic vision for the service desk and the ability to set the long-term direction Knowledge and understanding of best practices for service management. Strong communication skills, including
The Service Desk Analysts are responsible for the day-to-day operational coordination of the team, providing purchase orders. Manage IT stock, including logging service desk tickets before issuing stock and maintaining Capture and maintain data and voice master registers. Assist with reporting stolen devices to insurance brokers N, MCITP, or a combination thereof). Microsoft Office Specialist (MOS) Master 2010 Certified or Microsoft experience in a support environment. Highly customer service focused with excellent communication and negotiation
with client representatives, service providers and other areas within Service Management