and accuracy; Assisting with internal and external Billing queries timeously; Assisting with training Diploma in data analysis, project management and research methods; Demonstrated experience using advanced
and accuracy; Assisting with internal and external Billing queries timeously; Assisting with training Diploma in data analysis, project management and research methods; Demonstrated experience using advanced
continuity and visibility. Conduct pre-session research to understand Business Case motivating factors journeys and prototypes through Problem Definition. Research & Requirements Gathering, Ideation and Prototype content to ensure it remains relevant and useful. Assist in the development of content that can be used
members and delivering exceptional customer service assistance.
Key Performance Areas i
telephones
supporting general Member satisfaction and retention. Assist, supervise work with the Sales Team in the abscense
plans. Manage assigned accounts by enforcing terms. Assist clients to reconcile accounts and resolve client
recordkeeping skills; Positive attitude; Willingness to assist and grow. A Degree or Diploma in Administration/
between quality work and speedy resolution of claims Assist clients with queries/complaints where necessary
between quality work and speedy resolution of claims Assist clients with queries/complaints where necessary
database Keep team updated with product knowledge Assist with ad-hoc projects to improve the sales and application