Managing technicians; To manage contract costs; Discuss contract repairs with the technician; Inspect machines, obtain technicians' reports and quote customers; Manage and inspect technicians' vans for stock;
service appointments for technicians based on customer needs and technician availability.
service appointments for technicians based on customer needs and technician availability. Communicate information about the service process. Coordinate with technicians to ensure they have the necessary tools, equipment scheduling conflicts or delays proactively. Optimize technician schedules to maximize efficiency and minimize
(technical) problems, assisting and guiding technicians with unresolved diagnostic issues. • Communicate work and development of Apprentices. • Maintain good housekeeping within department. • Implement and Required: • Senior Certificate (Grade 12) • Qualified Technician – essential • Recognised management certificate
running in our area on a customer site Maintain a good working relationship with customer teams Ensure L2 certified desktop/infrastructure support technicians.
equipment. Lead and supervise a team of maintenance technicians, assigning tasks, providing guidance, and ensuring
equipment. Lead and supervise a team of maintenance technicians, assigning tasks, providing guidance, and ensuring
Excel and Outlook) Good organizational skills Good problem solving skills Good communication skills written and verbal Good interpersonal skills Good time management skills Good reconciliation skills
to employ individuals with good communication and interpersonal skills, good problem solving and analytical skills and fluency in English. Good analytical and problem-solving skills. Good interpersonal skills. Critical
to employ individuals with good communication and interpersonal skills, good problem solving and analytical skills and fluency in English. Good analytical and problem-solving skills. Good interpersonal skills. Critical