Job Title : Customer Experience Analyst/Quality Assurance (German Speaking) Location : Woodstock Type dedicated to delivering exceptional customer experiences. They are committed to fostering a dynamic and Customer Experience Analyst ensures top-notch customer interactions by monitoring and auditing calls, emails quality standards; Create and update customer experience reports; Analyze data to identify areas for improvement; Participate in calibration sessions and build a call library; Conduct audits and onboarding for new hires;
Project Scientist. Manage the skills development centre and laboratory in Cape Town. Supervise laboratory Africa and Rwanda. Design R&D Projects and experiments. Design skills development courses and coordinate ensuring the smooth and efficient execution of experiments, tests, and analyses. Maintain and enforce laboratory Chemical Engineering or related disciplines). Proven experience in mentoring and supervising students or coordination of training. Industry or commercial laboratory experience is highly preferred. Strong understanding of
Project Scientist. Manage the skills development centre and laboratory in Cape Town. Supervise laboratory Africa and Rwanda. Design R&D Projects and experiments. Design skills development courses and coordinate ensuring the smooth and efficient execution of experiments, tests, and analyses. Maintain and enforce laboratory Chemical Engineering or related disciplines). Proven experience in mentoring and supervising students or coordination of training. Industry or commercial laboratory experience is highly preferred. Strong understanding of
Identifying needs and establishing customer profiles Log calls according to standards Complete new business and and lost business reports 3-5 years Sales Experience Proven Track Record Relevant Sales and Marketing qualification
development Matric / Grade 12 3 years security driving experience – people, not products Experience with a variety training advantageous License/Certification: PSIRA Grade C or higher (Advantageous) Valid Driver's licence
development Matric / Grade 12 3 years security driving experience – people, not products Experience with a variety training advantageous License/Certification: PSIRA Grade C or higher (Advantageous) Valid Driver's licence
ideal candidate will have a clean driving record, experience driving in a professional capacity, and knowledge may be required to assist with answering incoming calls as and when required Keep in contact with the office able to work after hours as and when required Be on call 24 hours a day and available on short notice General professional manner Education & Qualifications: Grade 12 or equivalent A tertiary qualification will serve qualification) Experience, Knowledge & Requirements: 5 years professional driving experience, preferably
ideal candidate will have a clean driving record, experience driving in a professional capacity, and knowledge may be required to assist with answering incoming calls as and when required Keep in contact with the office able to work after hours as and when required Be on call 24 hours a day and available on short notice General professional manner Education & Qualifications: Grade 12 or equivalent A tertiary qualification will serve qualification) Experience, Knowledge & Requirements: 5 years professional driving experience, preferably
Principle." Following up on open/pending service calls on a daily basis Communicating successes, issues/perpetual management Qualifications and Experience: Completed Matric Proven experience in a customer service management
Principle." Following up on open/pending service calls on a daily basis Communicating successes, issues/perpetual management Qualifications and Experience: Completed Matric Proven experience in a customer service management