looking for a suitably qualified and experienced Customer Service Representative to join our dynamic team. Ensure checked with the customer on the line to ensure the account number and order is correct. Manage the day-to-day day-to-day requirements of our Customers. Resolve Customer queries/complaints in a timely manner. Liaise with To work within the KPIs given to you by the Management Team. To keep and maintain records of all orders effort to maintain high levels of service. Support the management structure and carry out any other additional
located in Centurion is looking to hire a Group Marketing Manager to join their dynamic team. This individual would be responsible for developing innovative marketing strategies and tactical implementation thereof Requirements: Matric Tertiary Marketing Qualification – degree in marketing, sales, or medical fields Post Post graduate Business Management or Management Qualification would be beneficial Minimum 10 years' sales comprehensive marketing strategies Execute approved marketing plans Compile annual marketing budgets and
looking to recruit a Group Facilities & Services Manager within the Group Services department of The The Clicks Group. The role will be based at the Clicks Head Office in Cape Town and will report to the CFO and monitor the implementation of the Group Facilities and Services strategy and initiatives in collaboration collaboration with business stakeholders in line with Group strategy, policies and relevant legislation to ensure delivery of the Group Facilities Management and Services, including procurement, travel services, corporate
exceptional quality and design excellence to our customers, while fostering a culture of creativity, passion
Job Description:
As the Customer Service Manager at Carrol Boyes, you will play a vital by driving our customer experience strategy and deliver unparalleled customer service in an omni-channel include:
Drive and execute the customer experience strategy of the business
Work consistent, and exceptional customer experience.
employ a CS Sales Manager. Customer understanding: Identifies and understand customer needs. Segment specific development of customers. Observe market trend in own cluster (e.g. competitive landscape, customer landscape) landscape) Relationship management: together with the team the CS sales manages customer relationships with External: Former plant, maintenance, operations manager Basic Mechanical / Industrial engineering education education Fundamentals of business administration and marketing Tools: MS Office Internal software: Intranet
Group Financial Manager position is available in Cape Town Essential: Relevant tertiary qualification manufacturing/FMCG environment with a financial leadership role Market Related
located in Centurion is looking to hire a Group Marketing Manager to join their dynamic team. This individual would be responsible for developing innovative marketing strategies and tactical implementation thereof Requirements: Matric Tertiary Marketing Qualification – degree in marketing, sales, or medical fields Post Post graduate Business Management or Management Qualification would be beneficial Minimum 10 years' sales comprehensive marketing strategies Execute approved marketing plans Compile annual marketing budgets and
identify and understand customer needs, delivering a first-class customer service while remaining committed committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses promptly address customer inquiries. Provide customers with comprehensive product and service information operating system to identify, investigate, and resolve customer issues. Maintain detailed call logs and generate generate reports as needed. Assist frustrated customers and escalate issues to team leaders when necessary
Manage a shipment file from beginning to end following the work process flow. Assist with commercial ensure that the business unit achieves maximum customer service and revenue KEY RESULT AREA PERFORMANCE STANDARDS/INDICATORS STANDARDS/INDICATORS Operational Processes Booking Manage booking SI Submission SOB Invoicing Shipment release into Cargo Wise Send booking confirmations to customer Monitor booking placed, confirm cargo is on the bills prior to sending to customer and get draft confirmation from the customer · On vessel sailing check
Effective management and oversight of customer service operations, including oversight of: Daily vehicle reports and tracking systems (Auto Manage) Ensure that customers' service files are up-to-date and readily in a similar role, with at least 3 of those at management level. Multi-brand workshop experience essential