reservations for guests Ensure proper room allocation Register and check guests in Close guest accounts and and check guests out Confirm relevant guest information Verify guest’s payment method Issue room keys Maintain records of guest room bookings Compute all guest billings, accurately post charges to guest rooms and Receive and transmit messages for guests Listen and respond to guest queries and requests both in-person and charges with guests during the check-out process Process accurate payment of guest accounts Inform
reservations for guests Ensure proper room allocation Register and check guests in Close guest accounts and and check guests out Confirm relevant guest information Verify guest’s payment method Issue room keys Maintain records of guest room bookings Compute all guest billings, accurately post charges to guest rooms and Receive and transmit messages for guests Listen and respond to guest queries and requests both in-person and charges with guests during the check-out process Process accurate payment of guest accounts Inform
experience in guest relations at a 5 lodge / hotel Must have a high level of working knowledge i.r.t Guest Relations and Front Office Experienced on platforms such as Guest Revu and Trip Advisor Must have good communication enhance overall guest satisfaction, including managing special requests. Monitor Guest Feedback metrics metrics on platforms such as Guest Revu and Trip Advisor. Assist the lodge manager to oversee day-to-day lodge manager. Coordinate departmental teams to optimize guest service delivery. Conduct targeted training sessions
experience in guest relations at a 5 lodge / hotel Must have a high level of working knowledge i.r.t Guest Relations and Front Office Experienced on platforms such as Guest Revu and Trip Advisor Must have good communication enhance overall guest satisfaction, including managing special requests. Monitor Guest Feedback metrics metrics on platforms such as Guest Revu and Trip Advisor. Assist the lodge manager to oversee day-to-day lodge manager. Coordinate departmental teams to optimize guest service delivery. Conduct targeted training sessions
Proactive Maintenance. Good communication with guests. Responsible for all food orders, storerooms, fridges buffets, dinners, breakfasts, and snacks. Engaging guests. Promoting discipline and fair treatment. Promoting Being aware of the special dietary needs of guests. Meeting guests before their first meal to establish their
Proactive Maintenance. Good communication with guests. Responsible for all food orders, storerooms, fridges buffets, dinners, breakfasts, and snacks. Engaging guests. Promoting discipline and fair treatment. Promoting Being aware of the special dietary needs of guests. Meeting guests before their first meal to establish their
you will lead strategic initiatives to elevate guest experiences, drive revenue growth, and strengthen and guest feedback. Regularly update menus to reflect seasonal changes and business goals. Guest Experience dining experiences. Actively seek and implement guest feedback to improve dining offerings. Qualifications
to:
you will lead strategic initiatives to elevate guest experiences, drive revenue growth, and strengthen and guest feedback. Regularly update menus to reflect seasonal changes and business goals. Guest Experience dining experiences. Actively seek and implement guest feedback to improve dining offerings. Qualifications
delivering a memorable culinary experience to our guests. • Menu Development: Create innovative and diverse and efficient working environment. • Guest Focus: Maintain a guest-centric approach, ensuring a high level problem-solving skills and the ability to handle guest complaints effectively. • Fluency in English; additional