/>Overview: We are looking for a Guest Assistant to join our clients esteemed wine estate offering luxurious 5-star guest experiences in a picturesque setting. As a Guest Assistant, you will be be an integral part of ensuring guests receive exceptional service and enjoy memorable experiences during br />
providing a warm and professional welcome to all guests. This role includes managing check-in and check-out addressing guest inquiries, and ensuring a seamless and pleasant experience for all guests. Key Responsibilities: Responsibilities: Guest Services: Greet and welcome guests with a friendly and professional demeanor. Perform attractions. Handle guest inquiries, complaints, and requests promptly and courteously. Ensure guest satisfaction to ensure rooms are ready for guests. Update and maintain accurate guest records in the hotel management
daily specials, guest preferences, and other relevant information.Guest Service:
overseeing the dining room staff and ensuring that guests receive an exceptional dining experience. This cleanliness. The Head Waiter plays a key role in guest satisfaction by providing attentive, courteous, specials, guest preferences, and other relevant information. Guest Service : Greet guests warmly and recommendations based on guest preferences and menu knowledge. Ensure that all guest requests and dietary promptly and accurately. Address and resolve any guest complaints or concerns in a courteous and professional
maintaining the highest standards of cleanliness and guest satisfaction in our luxurious hotel environment ensure efficient completion of cleaning duties in guest rooms, public areas, and back-of-house areas.
its sophisticated luxury accommodation and 5-star guest experiences. As the Hotel Duty Manager, you will />
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Guest Services:
management and operation of the hotel, including guest services, staff management, financial performance
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What We’re Looking
If you’re ready to contribute to an exceptional guest experience, please send us your updated resume.
an ambassador of the estate, ensuring that every guest receives impeccable service and enjoys their visit
Responsibilities: