/>Overview: We are looking for a Guest Assistant to join our clients esteemed wine estate offering luxurious 5-star guest experiences in a picturesque setting. As a Guest Assistant, you will be be an integral part of ensuring guests receive exceptional service and enjoy memorable experiences during br />
Reference: JHB003161-RD-1 Our Client is looking for a Guest Assistant to join their Estate Area/Location: Franschhoek Franschhoek, Cape Town Overview: We are looking for a Guest Assistant to join our client's esteemed wine estate offering luxurious 5-star guest experiences in a picturesque setting. As a Guest Assistant, you will be be an integral part of ensuring guests receive exceptional service and enjoy memorable experiences during their stay. Key Responsibilities: Guest Relations: Welcome guests upon arrival with warmth and professionalism
Reference: JHB003161-RD-1 Our Client is looking for a Guest Assistant to join their Estate Area/Location: Franschhoek Franschhoek, Cape Town Overview: We are looking for a Guest Assistant to join our client's esteemed wine estate offering luxurious 5-star guest experiences in a picturesque setting. As a Guest Assistant, you will be be an integral part of ensuring guests receive exceptional service and enjoy memorable experiences during their stay. Key Responsibilities: Guest Relations: Welcome guests upon arrival with warmth and professionalism
maintaining the highest standards of cleanliness and guest satisfaction in our luxurious hotel environment ensure efficient completion of cleaning duties in guest rooms, public areas, and back-of-house areas. Train Quality Assurance: Conduct regular inspections of guest rooms and public areas to ensure cleanliness, maintenance and amenities. Guest Relations: Respond promptly to guest requests and concerns related to housekeeping services. Coordinate with front desk and other departments to ensure seamless guest experiences. Maintain
maintaining the highest standards of cleanliness and guest satisfaction in our luxurious hotel environment ensure efficient completion of cleaning duties in guest rooms, public areas, and back-of-house areas.
maintaining the highest standards of cleanliness and guest satisfaction in our luxurious hotel environment ensure efficient completion of cleaning duties in guest rooms, public areas, and back-of-house areas. Train Quality Assurance: Conduct regular inspections of guest rooms and public areas to ensure cleanliness, maintenance and amenities. Guest Relations: Respond promptly to guest requests and concerns related to housekeeping services. Coordinate with front desk and other departments to ensure seamless guest experiences. Maintain
its sophisticated luxury accommodation and 5-star guest experiences. As the Hotel Duty Manager, you will hospitality. Key Responsibilities: Guest Experience Management: Ensure guests receive exceptional service from Handle guest feedback and resolve any issues promptly and professionally. Anticipate guest needs and all departments. Coordinate with housekeeping, front desk, F&B, and maintenance teams to maintain high high standards. Conduct regular inspections of guest rooms and public areas to ensure cleanliness and
its sophisticated luxury accommodation and 5-star guest experiences. As the Hotel Duty Manager, you will />
its sophisticated luxury accommodation and 5-star guest experiences. As the Hotel Duty Manager, you will hospitality. Key Responsibilities: Guest Experience Management: Ensure guests receive exceptional service from Handle guest feedback and resolve any issues promptly and professionally. Anticipate guest needs and all departments. Coordinate with housekeeping, front desk, F&B, and maintenance teams to maintain high high standards. Conduct regular inspections of guest rooms and public areas to ensure cleanliness and
attentive, courteous and efficient manner Answer guest inquiries about hotel services, facilities, hours Agreements. Act as the primary liaison between the guest and the hotel. Process travel agent checks, if required able to perform all duties of Guest Services Agent and assist at front desk as needed. File reservations group contracts. Review Reservations logbook and Guest Request log on a daily basis. Send confirmations Qualifications Matric Experience in a hotel or a related field preferred. Excellent phone skills needed