values respect, care, and growth.
Head of Accommodation and Events
Cape rooms and conferences for our client base. As the Head of Accommodation and Events, you will be responsible oversight.
One of your key responsibilities as the Head of Accommodation and Events is to develop the hotel involves using agreed SOPs and ensuring all guest and group payments are made within predetermined timelines
duties, you will direct and oversee all hotel operations during the night shift to ensure guest satisfaction inform all overnight staff of nightly activities, group and special arrivals, requests, and repeat guests strong Room Division & Food and Beverage operational background with experience in managing
based on coverage needs. • Administration of user/group roles to optimize contact center performance. •
and outstanding service experiences, achieving operational profitability by driving sales targets and managing and conduct to overseeing the daily restaurant operations, including bookings, stock ordering and control
adjusted accordingly). Co-ordinate all restaurant operations - in-depth knowledge and experience of Pilot
executive reporting • Build dashboards for daily operational usage • Analyze customer touchpoints with the