of the Command Centre Operator is to ensure an efficient operation of the Command Centre. Reporting: The The Command Centre Operator will report to the Command Centre Manager. KEY RESPONSIBILITIES: •Enforce of Conduct' •Ensure that the Command Centre is fully operational and efficient •Handle and resolve Staff the Command Centre Job Description •Ensure that the primary function of the Command Centre is always upheld CCTV monitoring, to answering telephone calls in the Command Centre and issuing access reference numbers
of the Command Centre Operator is to ensure an efficient operation of the Command Centre. Reporting: The The Command Centre Operator will report to the Command Centre Manager. KEY RESPONSIBILITIES: •Enforce of Conduct' •Ensure that the Command Centre is fully operational and efficient •Handle and resolve Staff the Command Centre Job Description •Ensure that the primary function of the Command Centre is always upheld CCTV monitoring, to answering telephone calls in the Command Centre and issuing access reference numbers
budget. Manage efficient branch operations (i.e., Sales, Call Centre, Logistics, Warehouse and Admin) productivity targets and ensuring adherence to operating procedures. Build strong Customer relationships standards in the Call Centre /Internal Sales Ensure the Warehouse operates within standard operating procedures promoting and implementing online transactions Manage head counts and overtime within agreed budgets Maintain Management or Commerce 8-10 years Sales and Operational Management preferably in the PPE industry at
through to the relevant RDC (regional Distribution Centre) or Retail Store. The risks associated with stock it reaches its expiry date Call Cycles Putting together monthly, weekly call cycles Working with Buyers maintaining relationships at both store level and head office level Understanding corporate business management
through to the relevant RDC (regional Distribution Centre) or Retail Store. The risks associated with stock it reaches its expiry date Call Cycles Putting together monthly, weekly call cycles Working with Buyers maintaining relationships at both store level and head office level Understanding corporate business management
years' experience. You will be required to take on calls logged by clients, troubleshoot/resolve issues quickly clients and the business. Good Windows desktops operating system knowledge and experience (Windows 7 - Windows Windows 11). Beneficial - Windows Server / Server operating system knowledge and experience (Windows Server laymen terms) Experience working on support desk call logging systems, Excellent time management skills
Oversight: Manage compliance for both store operations and head office, including internal compliance protocols mitigate legal risks associated with company operations. Environmental, Social, and Governance (ESG):
Oversight: Manage compliance for both store operations and head office, including internal compliance protocols mitigate legal risks associated with company operations. Environmental, Social, and Governance (ESG):
Johannesburg and Cape Town, our accredited training centres offer a platform for you to share your knowledge
Johannesburg and Cape Town, our accredited training centres offer a platform for you to share your knowledge