essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
Robert Walters South Africa What you'll do: As the Head of Finance - Supply Chain, you will play a pivotal performance What you bring: The ideal candidate for this Head of Finance - Supply Chain role brings a wealth of controlling budgets. CA (SA) / CIMA Experience as a Head of Business Control/Finance, with strong supply
Key Responsibilities:
Data Quality Management:
Develop and implement a data quality framework with standards and processes to ensure the accuracy, completeness, and consistency of data within Global Markets.
Establish data quality standards, met
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) to agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency managing contact centres Proven ability to work independently and efficiently manage a contact centre 7 years years of management experience in a contact centre environment (Operations) Bachelor's degree / Diploma
Good verbal skills • Self-motivated • Prior call centre experience is required A basic salary of R 8500 8500 p.m. loads of perks The post Call Centre Operators appeared first on freerecruit.co.za .
target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial records Regular and accurate reporting on call centre results and performance Maintaining and improving
dedicated and knowledgeable Head of Integrated Marketing to join our team. The Head of Integrated Marketing
dedicated and knowledgeable Head of Customer Experience to join our team. The Head of Customer Experience