Head Of Service Delivery Management Jobs in South Africa
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Service Delivery Manager Woodmead
Digicity
Johannesburg
looking for a service deliver manager with ITIL that will play a critical role in managing and overseeing overseeing the delivery of services within DIGICITY. 1. Service Delivery Management - Oversee Service Delivery: Delivery: Ensure that services are delivered to clients according to agreed-upon standards, timelines, and and quality. - Service Level Agreements (SLAs): Monitor and manage SLAs to ensure compliance and address address any issues promptly. 2. Client Relationship Management - Client Communication: Serve as the primary
share this job on whatsappIt Service Delivery Manager
Surgo Hr And TrainingCape Town Region
Attractive packages with fringe benefits IT Service Delivery Manager, Other, Cape Town, Company Name: Surgo HR & Training. Surgo (PTY) Ltd including insurance, healthcare, banking and financial services, media, retail, and others. They aim to bridge Intelligence. Our client is recruiting for an IT Service Delivery Manager to join their team based in Cape Town client facing role that ensures a seamless IT Service Management, helping business growth and creating value relationship management with business client IT teams. Responsibilities: Client Portfolio Management End of
Service Delivery Manager Johannesburg
Unique PersonnelSouth Africa
CSO team in Africa to enhance a quality delivery of services by implementing CI (TPM) through data driven decision making and lessons learned processes. Lead services quality continuous improvement of CSO delivered on evaluation and implementation of delivered services (e.g. 6 steps, first time right, PSM approach installation up to performance validation, Parts and WCM delivery, etc.) to maximize Quality, Productivity and customer at key customers under service agreements, contributing to the overall services results and customer experience
Head Of Projects Delivery - Hybrid
Pretoria
seeking an experienced department head to oversee the functions of the Delivery team.
The ideal candidate have proven experience as a Program Manager with a track record of successfully launching products, including solid understanding of Project Management, Business Analysis and Software Quality Assurance candidate to successfully position the Delivery Team (Project Management and Business Analysis). Comprehensive Science / N.Dip Informatics.
Head Of Applications Delivery
Nexchapter Recruitment LtdJohannesburg
Introduction The responsibility of the Head of Projects is to manage and complete portfolio of IT applications includes management of resources including business analysts, developers, project managers and support Description Managing the overall IT program of projects including planning and organization, management of quality quality, risk management, benefits management. Chair the project steering committee. Line Manage staff including business analysts, project managers and applications support staff. Document and manage project scope and schedule
It Service Delivery Manager Cape Town
ExlCape Town Region
client facing role that ensures a seamless IT Service Management, helping business growth and creating value through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats) client facing role that ensures a seamless IT Service Management, helping business growth and creating value through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS
Service Delivery Manager Cape Town
Datafin It RecruitmentCape Town Region
dynamic Internet Service & Network Specialist seeks a highly driven Service Delivery Manager to play a critical critical role in the co-ordination and delivery of operational support to the customer and is seen as improve and strengthen the customer's perception of service quality, through dedicated support expertise, and Degree/Diploma, a Project Management Certification with 5 years solid IT Service Delivery Management work experience experience & 2 years' Service Management and Project Management. You must also be proficient with ITIL v3/v4
Service Delivery Quality Manager-74874
Unique PersonnelSouth Africa
CSO team in Africa to enhance a quality delivery of services by implementing CI (TPM) through data driven decision making and lessons learned processes. Lead services quality continuous improvement of CSO delivered on evaluation and implementation of delivered services (e.g. 6 steps, first time right, PSM approach installation up to performance validation, Parts and WCM delivery, etc.) to maximize Quality, Productivity and customer at key customers under service agreements, contributing to the overall services results and customer experience
Service Delivery Analyst Pretoria
Strate LtdSouth Africa
purpose of the role is to work with Team Leaders and Managers across the company to ensure that Change Control supporting the larger team with the heat system management and Dynamics365 tools. Change Control • Grade
It Service Delivery Administrator/coordinator
Cape Town City Centre
negotiable Tasks and Service Management Tasks · Provide administrative support to the Relationship Managers within practice · Assist with Service Management and the establishment of ITIL Service Management processes alongside alongside Relationship Managers · Resolution and/or follow-up of open tasks, incidents, service requests, problems implements a suitable solution for the effective management of BRM internal-client relationships and engagements and oral communication, strong planning, time management and organizational skills. · Proficient in Microsoft
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