We are looking to hire a Head of IT Service Management (ITSM) who will be responsible responsible for leading and managing the IT service management functions within the organization. This role and maintenance of IT service management frameworks and ensuring that IT services meet the needs of the efficiently. The Head of ITSM will work closely with various stakeholders to align IT services with business Strategy
securing new business
Identify new / future services that would provide AFMS with a competitive advantage
relationship throughout the contract
Lead customer service excellence and continuous improvement culture,
that the business remains at the leading edge of service delivery and value
Maintain and develop strong
for the efficient performance of hard and soft service operations and maintenance
services operations and ensure performance is delivered
Job Title: Head of Recoveries
Location: Cape Town
Reports Operations
Position Overview: The Head of Recoveries will support the Risk Operations GM experience with a proven track record in the Financial Services, including credit cards, personal loans, retail recoveries or collections role within the financial services industry
as the Head of Sales in the Solar/Renewable industry for the Western Cape region. As the Head of Sales Relationship Management: Ensure exceptional customer service by addressing customer inquiries, concerns, and system. Work closely with the customer support and technical teams to ensure a seamless customer experience
Summery:
The Head Chef is responsible for creating and developing
Head of Engineering Are you a talented Head of Engineering looking for your next role? OfferZen, the presenting technical and business insights to C-level executives and board members. Passion for technical problem-solving open source projects, or publishing influential technical articles.
Job Title: Recruiter (Technical)
Location: Airport City, Cape
g>Experience: Minimum of 2 years in technical recruitment or talent acquisition.
Duties:
Provide excellent customer experience through technical support.
- Serve as the interface between
Specialist with:
- 1- 2 years experience in a technical environment or IT background
- Excellent
Strong attention to detail with a focus on customer service.
- Proven troubleshooting skills, especially
new or complex issues.
12 month customer service experienceÂ
Open to review IT students wanting
wanting to gain working experience in a technical background
Nice-to-Have Skills: