Proficient in implement, maintaining and continuous improvement of IT Service Management processes and practices of IT services. Focusing on continual service improvement to enhance service delivery and process efficiency
assigned applications. Controls the measures to improve operational quality for the assigned applications operation KPIs and defines the necessary measures to improve quality or the assigned application Monthly
infrastructure teams Continuously working on improving operational stability Work on automation of platform stakeholders and development teams in constantly improving our Endpoint Management platforms' stability and
infrastructure teams
infrastructure teams Continuously working on improving operational stability Work on automation of platform stakeholders and development teams in constantly improving our Endpoint Management platforms' stability and
decisions. Research and make suggestions on how to improve our existing systems. Analyse, diagnose and resolve software applications. Advise on areas that could be improved on and keep up to date with new trends in software
decisions. Research and make suggestions on how to improve our existing systems. Analyse, diagnose and resolve software applications. Advise on areas that could be improved on and keep up to date with new trends in software
Service Management. Ensure, drive, steer, report and improve the quality of architecture documentation with Process Maintenance/Communication/Optimization/Improvement in IT Service Management (ITIL) with focus on
define SLAs. Proactively propose solutions to improve the support of (new) business processes. Action