Reference: KZN000444-KK-1 HR TRAINING AND DEVELOPMENT CO-ORDINATOR Company wide Human Recourses issues issues and administration with regards to training. Administratively very demanding, The job demands a high OTHER BRANCHES. HR Operations Skills Development Training plan management Recruitment assistance when necessary necessary BBBEE Manage the collation of required information for annual BBBEE certification LMS Maintain designated Grant funding Training and Dev Training needs analysis Career Dev Plans Maintain training database Sourcing
Reference: KZN000444-KK-1 HR TRAINING AND DEVELOPMENT CO-ORDINATOR Company wide Human Recourses issues issues and administration with regards to training. Administratively very demanding, The job demands a high OTHER BRANCHES. HR Operations Skills Development Training plan management Recruitment assistance when necessary necessary BBBEE Manage the collation of required information for annual BBBEE certification LMS Maintain designated Grant funding Training and Dev Training needs analysis Career Dev Plans Maintain training database Sourcing
Operations
staff matters relating to training Ensure HR documentation and information is accurate and up to date two-way flow of communication by disseminating information from management to staff and vice versa, where where possible Assist management with any training related problems Assist with Recruitment when required required. BBBEE Manage the collation of required information for annual BBBEE certification Ensure accurate Management System Assign relevant employees to training initiatives Provide reporting as required. SDF
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Customer Service Position Requirements: 12 Months Call Centre Experience Matric Clear Criminal Record Pension Fund (After 3 months) The post Customer Service Position appeared first on freerecruit.co.za .
promotional activities. Task 4 – Human Resources: Train, and manage staff to ensure a skilled and motivated – Customer Service: Ensure high levels of customer satisfaction through effective service delivery. Handle responsibility. Conduct regular safety audits and training sessions. Task 8 – Strategic Planning: Develop and procedures Business perspective Computer, technology, and systems skills Report writing skills. Preference optimising business performance through i.e., system, technology, and process enhancements Focus on planning and
ensure that all training and Reception areas operate at and deliver a high-quality service at all times attend scheduled weekly training and meetings as well as Reception weekly training
is responsible for providing excellent customer service and ensuring the safe and efficient operation of
ensure smooth operations at the forecourt and service areas.
- Ensure all Forecourt Customer Attendants
Attendants (FCA) have received proper training, are well-groomed and presentable, perform standard script
to each customer, practice upselling techniques, inform clients of promotions both on the forecourt and
sign up for Infinity Rewards, and apply the top service standards in all operations.
- Ensure proper
/>Responsible for providing excellent customer service and ensuring the safe and efficient operation of
ensure smooth operations at the forecourt and service
areas
• Ensure all Forecourt Customer
Customer Attendants (FCA)
o have received proper training
o are well-groomed and presentable
o
customer
o are practising upselling techniqueso informing clients of promotions both on the forecourt and
sign up for Infinity Rewards
o apply the top service standards in all operations
• Ensure proper