Inbound Call Centre Manager Jobs in Sandton, Gauteng
- Sandton (395)
- South Africa (94)
- Sunrise (31)
- Central Johannesburg (25)
- Kempton Park (6)
- Sandown (3)
- IT / Computing / Software (122)
- Accounting / Finance (118)
- Sales (84)
- Admin / clerical / secretarial (42)
- Marketing / advertising / PR (30)
- Legal (25)
- Transport / logistics / warehouse (21)
- Catering / hospitality (18)
- Customer service / support (13)
- Freerecruit (22)
- Catch Recruit (21)
- Restaurant Staff (15)
- Losika Consulting (14)
- Agc Recruitment (12)
- Masa Outsourcing Ltd (12)
- Clientèle Life Assurance Company Limited (11)
- Robert Walters (11)
- Blue Recruiting (10)
- Dearx Services Ltd (9)
Call Centre Manager Sandton
Business Capital Group
Sandton
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback recognition initiatives as needed Operations Management Monitor call centre metrics and key performance indicators agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency success in managing contact centres Proven ability to work independently and efficiently manage a contact contact centre 7 years of management experience in a contact centre environment (Operations) Bachelor's degree
share this job on whatsappCall Centre Manager Morningside, Sandton.
Letsatsi Finance And Loan LtdSouth Africa
30 000.00 - R35 000.00 a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business will be responsible for the effective management of the call centre (telephonic and online) to ensure loan met, rules and regulations adhered to and staff managed and developed, while improving business and seeking Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management and development of requirements Manage adherence to relevant policy and procedure Contribute to and manage marketing initiatives
Call Centre Operators
FreerecruitSunrise
Prior call centre experience is required A basic salary of R 8500 p.m. loads of perks The post Call Centre
Ppra Call Centre Agent
Sandton
Negotiable information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):
- Answering inbound calls timeously.
- Be professional and polite
- Providing relevant information to ensure First Call Resolution.
- Effectively resolve queries y to build customer loyalty
- Conflict management
- Excellent communication skills
- High y to build customer loyalty
- Conflict management
- Excellent communication skills
- High
Loans Call Centre Manager 30 000.00 - R35 000.00
Letsatsi Finance And Loan LtdSouth Africa
30 000.00 - R35 000.00 a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business will be responsible for the effective management of the call centre (telephonic and online) to ensure loan met, rules and regulations adhered to and staff managed and developed, while improving business and seeking Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management and development of requirements Manage adherence to relevant policy and procedure Contribute to and manage marketing initiatives
Call Center Lead Sandton
Ubuntu InvestSandton
stable and reliable client experience possible. Call Centre Sales experience preferably Financial Sector speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English
Contact Centre Advisor Sandton
The Individual TouchSouth Africa
responsibilities as reasonably assigned to you. Managing inbound and outbound calls within the Service Level Agreement (internal and external) on the Case Management System (CMS) and manage the relevant cases / tickets within documented processes and procedures and ensuring First Call Resolution (FCR) Escalating cases to other departments essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
Contact Centre Advisor Market Related
The Individual TouchSouth Africa
responsibilities as reasonably assigned to you. Managing inbound and outbound calls within the Service Level Agreement (internal and external) on the Case Management System (CMS) and manage the relevant cases / tickets within documented processes and procedures and ensuring First Call Resolution (FCR) Escalating cases to other departments essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
Graduate Call Center Digital Customer Service Representative
Afrizan People Intelligence LtdSandown
seeking motivated graduates to join our team as Call Center Digital Customer Service Representatives
Call Center Lead Conversion Agent Market Related
Ubuntu InvestSandton
stable and reliable client experience possible. Call Centre Sales experience preferably Financial Sector speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English
Share on Facebook
Share on Twitter
Share on Linkedin