Leading Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service experience to join their team. Responsible for the effective running of the Operations centre Training and leading the Operations team Overseeing the Inbound, Outbound, Electronic communic
Leading Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service experience to join their team. Responsible for the effective running of the Operations centre Training and leading the Operations team Overseeing the Inbound, Outbound, Electronic communic
executive reports Essential Outbound & inbound contact centre operational management and strategic planning
Experience ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate
Experience ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate
Our client, a leading pharmaceutical company is looking for the services of seasoned Pharmacist Order Processing Manager for their operations in the Western Cape. - Assist with daily quality assurance processes, reports and general query handling - 1st Time Query resolution: > 98% - Assist in com
Our client, a leading pharmaceutical company is looking for the services of seasoned Pharmacist Order Processing Manager for their operations in the Western Cape. - Assist with daily quality assurance processes, reports and general query handling - 1st Time Query resolution: > 98% - Assist in com
JOB DESCRIPTION Role primarily involves managing inbound calls from end customers - responsibilities include receiving/making outbound calls, taking action on incoming queries, making required negotiations, updating the system, taking required action and escalation handling. Delivering results as pe
JOB DESCRIPTION Role primarily involves managing inbound calls from end customers - responsibilities include receiving/making outbound calls, taking action on incoming queries, making required negotiations, updating the system, taking required action and escalation handling. Delivering results as pe
and ad-hoc requests; Facilitate inbound communication via the Call Centre during peak hours; Build good