the given timeslot
- Oversee the allocated Inbound Clerks functions.
- Meet monthly budget (Volume
Requirements:
greeting customers coming through for their vehicle's repairs and servicing. Listen to customers' account Logging (taking down) customers concerns and comments. Translating customers' repair problems into standard Update vehicles repairs status to customers. Calculate and provide customer with an amount and time for repairs provided to customers meets company quality standards Invoice and collect payment from customers for services rendered Handle and resolve customer complaints regarding services Maintain customer records and enter data
Head of Customer Service to join a luxury brand, dedicated to creating exceptional customer experiences products, elegant store aesthetics, and outstanding service. Duties and responsibilities: Ensure all online receipt. Ensure all online orders are delivered to customers within 5 working days of order. Ensure any exchanges exchanges are delivered to a customer within 12 days of request. Respond to all customer queries on the same day they arrive (including weekends). Close off all customer queries within 48 hours of receipt Save the Sale
Head of Customer Service to join a luxury brand, dedicated to creating exceptional customer experiences products, elegant store aesthetics, and outstanding service. Duties and responsibilities: Ensure all online receipt. Ensure all online orders are delivered to customers within 5 working days of order. Ensure any exchanges exchanges are delivered to a customer within 12 days of request. Respond to all customer queries on the same day they arrive (including weekends). Close off all customer queries within 48 hours of receipt Save the Sale
Process bookings and send booking confirmation to customers.
- Follow up on Quotes to fill up under utilised
documents (EG CNCA for Luanda)
- Invoice customers
- Process creditor invoices
- Submit
Reference: KZN000438-KK-1 EXPORT CUSTOMER SERVICE AGENT DURBAN - KZN To control and manage the entire Process bookings and send booking confirmation to customers. - Follow up on Quotes to fill up under utilised trade documents (EG CNCA for Luanda) - Invoice customers - Process creditor invoices - Submit RCG to SARS
Our client is looking for a Customer Service Administrator to manage customer queries and complaints. Main toward customers at all times. Responding promptly to customer queries. Communicating with customers through email and telephone. Acknowledging and resolving customer complaints. Processing orders, forms, applications applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints calm when customers are stressed or upset. Computer literacy. Experience working with customer support