level of incident. You will aim to exceed the clients expectations in dealing with any incidents or service Provide regular updates to clients with regards to incident updates. Ensure that issues are resolved in line
quality. Manage ICT Service Management System for incidents, requests, problem and change management and recording hardware failures and backups. Create priority incidents , make follow ups, and communicate status to affected
during shift Reporting and record keeping of all incidents and accidents that have been reported. Communication
• Responsible for reporting any safety incidents to appropriate authority.
• Stop installation
and circumstances relating to any accident or incident on the Site which could affect the execution or
site. • Responsible for reporting any safety incidents to appropriate authority. • Stop installation
process for internal and external audits. • Reports incidents, including instrument failures, problem solutions
process for internal and external audits. • Reports incidents, including instrument failures, problem solutions
to area of responsibility Identifying alert and incident trends and drive corrective actions Ensuring compliance