Incident Jobs in Cape Town Region
- Cape Town City Centre (40)
- Rondebosch (1)
- Datafin It Recruitment (10)
- Rpo Recruitment (4)
- Ilaunch Ltd (3)
- Believe Resourcing Pty Ltd (2)
- Cyberpro Consulting (2)
- Itec Sa Ltd (2)
- Jsm Business Services And Recruitment (2)
- Rnb Placements (2)
- Sagen Advisory Pty Ltd (2)
- Woolworths (2)
First Line Analyst Cape Town, South Africa
Profession Hub
Cape Town Region
From 300,000 to 378,000 (Ctc) - Yearly Description Our client is searching for a First Line Incident Analyst to join their team. Contract: Permanent main duties will be to manage and resolve client incidents related to Q LINK services, ensure the progression progression and swift resolution of these incidents and deliver superior services in line with Service Level first-line operational support to acknowledge/reject incidents. Attempt to provide first-line resolution. Accurate unresolved incidents to 2nd line support. Monitor group mailboxes, ensuring all inbound incidents receive
share this job on whatsappL2 Support Agent
Cape Town City Centre
Negotiable implement changes as per Release schedule / Urgent Incident Fixes.
1st Line Support Engineer Cape Town
Datafin It RecruitmentCape Town Region
is repeat business. ENVIRONMENT: SERVE as the incident owner and manage the end-to-end lifecyle of the Professionally respond to and resolve / fulfil all incidents and service requests logged or managed through providing resolution to the customer in respect of incidents and service requests logged. Telephonically and remotely identify, diagnose and resolve / fulfil all incidents / requests to the best of his / her capability is unachievable. Monitor time spent on remote incident / request-resolution to ensure resolutions (own
Team Lead Service Cape Town
Ilaunch LtdCape Town City Centre
key processes including incident, change, service request and major-incident management. Vendor management
It Operations Manager Cape Town
Believe Resourcing Pty LtdCape Town Region
Salary: R1.2 Million Per Annum, Negotiable support to ensure the efficient resolution of incidents and service requests; Establish and maintain operational operational processes and procedures for incident management, service request fulfillment, and escalation configuration management; Establish and maintain incident and problem management processes to minimise service teams to investigate and resolve problems and incidents, ensuring root cause analysis is conducted and cross-functional teams; In-depth knowledge of incident, problem, change, and release management processes
Health & Safety Officer From 25000 To 30000 (ctc) - Monthly
Sagen Advisory Pty LtdCape Town Region
From 25000 to 30000 (Ctc) - Monthly urgency and a proactive approach Experience in incident investigations and root cause analysis Proficient safety targets focusing on risk reduction Conduct incident investigations Perform internal audits and workplace updated on health and safety legislation Analyze incident and audit report trends Collaborate with a multi-disciplinary pressure. Proficient in MS Office and experienced in incident investigations. Ready to make a significant impact
Health & Safety Officer Cape Town, South Africa
Sagen Advisory Pty LtdCape Town Region
From 25000 to 30000 (Ctc) - Monthly urgency and a proactive approach Experience in incident investigations and root cause analysis Proficient safety targets focusing on risk reduction Conduct incident investigations Perform internal audits and workplace updated on health and safety legislation Analyze incident and audit report trends Collaborate with a multi-disciplinary pressure. Proficient in MS Office and experienced in incident investigations. Ready to make a significant impact
Network Engineer Cape Town
Datafin It RecruitmentCape Town Region
installation procedures and troubleshooting of network incidents. Maintain record via timely updates to Heat, including Liaise with 3rd party vendors to resolve escalated incidents, problems, and queries. Maintain service and quality end-users and customer IT management. Resolve all incidents and fulfil all service requests within contracted installation procedures and troubleshooting of network incidents. Communicate oral or written feedback and technical
Technical Support Specialist Cape Town
Viadex LtdCape Town Region
procedures and standards. Incident Management: Log, track, and manage incidents and service requests using ticketing system. Ensure timely resolution of incidents within Service Level Agreements (SLAs). Escalate
Manager Network Cape Town
Ilaunch LtdCape Town City Centre
with agreed terms. Incident and Request Management: Oversee the lifecycle of incidents, requests, and IMACDs (Install, Move, Add, Change, Delete). Ensure all incidents and requests are handled in compliance with relevant
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