Job Title : Customer Experience Analyst/Quality Assurance (German Speaking) Location : Woodstock Type Customer Experience Analyst ensures top-notch customer interactions by monitoring and auditing calls, emails quality assurance. Role & Responsibilities: Audit transactions to ensure quality standards; Create calibration sessions and build a call library; Conduct audits and onboarding for new hires; Present performance performance findings to stakeholders; Mentor new CE Analysts; Perform tasks assigned by the supervisor to meet
transactions, compiling and analyising of data, perform audits, assist with budgets and financial forecasting with all financial procedures and that the system of internal control is applied Administration - Set realistic
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accounted for. Enter financial data into accounting systems. Handle inquiries from customers regarding their policies and financial regulations. Assist with basic audit information and regulatory reviews. Support the
accounted for. Enter financial data into accounting systems. Handle inquiries from customers regarding their policies and financial regulations. Assist with basic audit information and regulatory reviews. Support the
Data Entry: Enter financial data into accounting systems. Update and maintain databases with accurate information submit required financial reports. Assist with audits and regulatory reviews. Contract Management Assistance:
Data Entry: Enter financial data into accounting systems. Update and maintain databases with accurate information submit required financial reports. Assist with audits and regulatory reviews. Contract Management Assistance:
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quality code through peer reviews, maintaining internal and external documentation and identifying and Customers, Developers and Internal Operation teams. Work on business projects, internal tech projects, changes changes to various systems and navigate unplanned work. Work alongside the team to create quality code through through peer reviews, maintaining internal and external documentation and identifying and addressing technical
Data Entry: Enter financial data into accounting systems. Update and maintain databases with accurate information submit required financial reports. Assist with audits and regulatory reviews. Contract Management Assistance: