International Contact Centre Team Lead Jobs in Gauteng
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Team Leader Contact Centre Midrand
Amasiko Group
South Africa
To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and and deadlines. The role involves motivating team members, assessing performance, participating in hiring and training, and keeping management updated on team performance. Operations: Monitor inbound and outbound and email responses Provide actionable data to internal support groups Analyze statistics to determine procedures for logging calls Assess quality of contact centre staff performance Coordinate call calibration
share this job on whatsappJunior Contact Centre Advisor
Job CrystalGauteng
Junior Contact Centre Advisor - Gauteng A payment solutions provider is looking for a Junior Contact Centre and / or chats (internal and external) Logging cases / tickets for customers (internal and external) on and escalating outstanding cases to vendor / internal teams Ensuring that everything is recorded on the essential 12 months Contact Centre and / or Client Services experience Contact Centre qualification (Advantageous) interpersonal skills Able to function well as part of a team Excellent verbal and written communication Must
Contact Centre Advisor Sandton
The Individual TouchSouth Africa
and / or chats (internal and external) Logging cases / tickets for customers (internal and external) on and escalating outstanding cases to vendor / internal teams Ensuring that everything is recorded on the essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous) interpersonal skills. Able to function well as part of a team. Excellent verbal and written communication. Must
Contact Centre Agent Alberton
Altron FintechAlberton
and training on products Log all interactions on internal system Assist with merchant queries telephically Sales leads/queries Assist with application queries Assist with general product queries Contact customers N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
Junior Contact Centre Advisor Gauteng
Job CrystalGauteng
Junior Contact Centre Advisor - Gauteng A payment solutions provider is looking for a Junior Contact Centre and / or chats (internal and external) Logging cases / tickets for customers (internal and external) on and escalating outstanding cases to vendor / internal teams Ensuring that everything is recorded on the essential 12 months Contact Centre and / or Client Services experience Contact Centre qualification (Advantageous) interpersonal skills Able to function well as part of a team Excellent verbal and written communication Must
Contact Centre Advisor Market Related
The Individual TouchSouth Africa
and / or chats (internal and external) Logging cases / tickets for customers (internal and external) on and escalating outstanding cases to vendor / internal teams Ensuring that everything is recorded on the essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous) interpersonal skills. Able to function well as part of a team. Excellent verbal and written communication. Must
Training Facilitator (contact Centre) (x2)
FreerecruitCentral Johannesburg
will analyze training needs and prioritizes contact centre training in line with operational needs. Conducts 2 – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer employees, focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that training needs analysis results is sent through to the Team Support or capturing and processing. Facilitates techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures
Training Facilitator (contact Centre) (x2)
FreerecruitCentral Johannesburg
Facilitators (Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre 2 – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer employees, focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that training needs analysis results is sent through to the Team Support or capturing and processing. Facilitates techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures
Team Lead System Analysis
Johannesburg
Responsibilities
- Ensure team goals are aligned to BU strategy, documented, clearly
/>- Assist the business analysts, developers and team leaders in resolving design issues.
- Assisting
Team Lead: Investigations Projects
Jobs 4 AllCresta
Team Lead: Investigations Projects – Bromhof – Gauteng Job Type:Permanent Job Level:Skilled Experience:Between Experience:Between 5 – 7 Years Summary Team Lead: Investigations Projects – Bromhof – Gauteng Position Reporting direction of the Investigations and Anit-Corruption team to ensure that the department’s primary objectives investigate claims received from all sources, contacting, and interviewing relevant persons whilst gathering the ability to lead projects from start to finish whilst successfully managing a small team. Description
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