able to effectively communicate with the team leader and team members.
EDUCATION
and / or chats (internal and external) Logging cases / tickets for customers (internal and external) on and escalating outstanding cases to vendor / internal teams Ensuring that everything is recorded on the essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous) interpersonal skills. Able to function well as part of a team. Excellent verbal and written communication. Must
able to effectively communicate with the team leader and team members.
EDUCATION
and / or chats (internal and external) Logging cases / tickets for customers (internal and external) on and escalating outstanding cases to vendor / internal teams Ensuring that everything is recorded on the essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous) interpersonal skills. Able to function well as part of a team. Excellent verbal and written communication. Must
will analyze training needs and prioritizes contact centre training in line with operational needs. Conducts 2 – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer employees, focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that training needs analysis results is sent through to the Team Support or capturing and processing. Facilitates techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures
Facilitators (Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre 2 – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer employees, focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that training needs analysis results is sent through to the Team Support or capturing and processing. Facilitates techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures
Responsibilities
- Ensure team goals are aligned to BU strategy, documented, clearly
/>- Assist the business analysts, developers and team leaders in resolving design issues.
- Assisting
Team Lead: Investigations Projects – Bromhof – Gauteng Job Type:Permanent Job Level:Skilled Experience:Between Experience:Between 5 – 7 Years Summary Team Lead: Investigations Projects – Bromhof – Gauteng Position Reporting direction of the Investigations and Anit-Corruption team to ensure that the department’s primary objectives investigate claims received from all sources, contacting, and interviewing relevant persons whilst gathering the ability to lead projects from start to finish whilst successfully managing a small team. Description
to manage and coordinate journal and intercompany team functions. As an Accountant, you will be responsible for the following: Establish weekly tasks for the team and ensure they are executed promptly and accurately Monitor the productivity and working hours of the team. Manage controllers' leave based on operational Procedures as necessary, at least annually. Ensure the team's task execution adheres to the Standard Operating