International Contact Centre Team Lead Jobs in South Africa
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Team Leader Contact Centre Midrand
Amasiko Group
South Africa
To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and and deadlines. The role involves motivating team members, assessing performance, participating in hiring and training, and keeping management updated on team performance. Operations: Monitor inbound and outbound and email responses Provide actionable data to internal support groups Analyze statistics to determine procedures for logging calls Assess quality of contact centre staff performance Coordinate call calibration
share this job on whatsappJunior Contact Centre Advisor
Job CrystalGauteng
Junior Contact Centre Advisor - Gauteng A payment solutions provider is looking for a Junior Contact Centre and / or chats (internal and external) Logging cases / tickets for customers (internal and external) on and escalating outstanding cases to vendor / internal teams Ensuring that everything is recorded on the essential 12 months Contact Centre and / or Client Services experience Contact Centre qualification (Advantageous) interpersonal skills Able to function well as part of a team Excellent verbal and written communication Must
Contact Centre Agent : Payjoy
Bryanston
Negotiable able to effectively communicate with the team leader and team members.
To ensure that every ty to work with little supervision
EDUCATION
Contact Centre Advisor Sandton
The Individual TouchSouth Africa
and / or chats (internal and external) Logging cases / tickets for customers (internal and external) on and escalating outstanding cases to vendor / internal teams Ensuring that everything is recorded on the essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous) interpersonal skills. Able to function well as part of a team. Excellent verbal and written communication. Must
Contact Centre Agent Alberton
Altron FintechAlberton
and training on products Log all interactions on internal system Assist with merchant queries telephically Sales leads/queries Assist with application queries Assist with general product queries Contact customers N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
Senior Contact Centre Agents
FreerecruitHyper By The Sea
Responsible for the supervision of a quality Contact Centre with regard to receiving manual applications received at the Contact Centre; ● Responsible for the supervision of a quality Contact Centre with regard Responsible for the supervision of a quality Contact Centre with regard to attending and resolving voice Matric/NQF level equivalent, ● National Diploma in Call Centre/Marketing/Sales Service will be an added advantage Ability to develop a good relations with both internal and external clients, ● Good proficiency and navigation
Client Contact Centre Administrator 16000
Pro TalentCape Town Region
16000 To verify and update if necessary all personal contact information for clients including the Medical Aid experience • 2 years proven client service/call centre experience. • Good time management • Proactive business • Planning and organising • Works well in a team and independently • Ability to cope with pressure
Junior Contact Centre Advisor Gauteng
Job CrystalGauteng
Junior Contact Centre Advisor - Gauteng A payment solutions provider is looking for a Junior Contact Centre and / or chats (internal and external) Logging cases / tickets for customers (internal and external) on and escalating outstanding cases to vendor / internal teams Ensuring that everything is recorded on the essential 12 months Contact Centre and / or Client Services experience Contact Centre qualification (Advantageous) interpersonal skills Able to function well as part of a team Excellent verbal and written communication Must
M-kopa Contact Centre Agent
Randburg
Negotiable able to effectively communicate with the team leader and team members.
To ensure that every ty to work with little supervision
EDUCATION
Vodacom Prepaid : Contact Centre Agents
Randburg
Negotiable
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