Approximately 30% of the role will involve providing Helpdesk support, so flexibility and a willingness to assist company standards; Provide first and second-level Helpdesk support, including troubleshooting, remote assistance Windows and Mac operating systems; Experience in a Helpdesk support role is advantageous; Excellent problem-solving
installations
Previous experience in a technical support or helpdesk role is preferred. Experience with Windows and
with monthly stock takes
with colleagues and the development department Helpdesk admin - logging and following up on calls Log
technicians Assist with monthly stock takes Ensure that Helpdesk receive all documentation on time and complete
using Redgate SQL tools, MS Visual Studio,) ITSM Helpdesk Sharepoint Wikipedia system Microsoft Office applications using Redgate SQL tools, MS Visual Studio,) ITSM Helpdesk Sharepoint Wikipedia system Microsoft Office applications
using Redgate SQL tools, MS Visual Studio,) ITSM Helpdesk Sharepoint Wikipedia system Microsoft Office applications using Redgate SQL tools, MS Visual Studio,) ITSM Helpdesk Sharepoint Wikipedia system Microsoft Office applications
technicians Assist with monthly stock takes Ensure that Helpdesk receive all documentation on time and complete
requests for service
Follow up on outstanding Helpdesk Work Orders and Requests