Duties and responsibilities
- Logging and tracking of incidents and requests.
- Perform initial investigation, assign ticket priorities and follow each ticket through to
resolution and ticket closure.
- Analyse incidents to determine problems and driving the
with both external and internal stakeholders. Helpdesk support experience is an advantage. High attention
with both external and internal stakeholders. Helpdesk support experience is an advantage. High attention
together as a team to improve service delivery Helpdesk Support Providing remote support to all Absa users
Reference: HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based)
in Property is looking for an Application Helpdesk Support individual, to provide first line application
support, modify existing. Application Helpdesk monitoring and support. SQL Performance monitoring and improvements
support, modify existing. Application Helpdesk monitoring and support. SQL Performance monitoring and improvements
Johannesburg. As a Helpdesk Technician, you will be responsible for providing technical support and assistance company's IT helpdesk and ensure excellent customer service. Responsibilities: Provide technical support and assistance
Johannesburg. As a Helpdesk Technician, you will be responsible for providing technical support and assistance company's IT helpdesk and ensure excellent customer service. Responsibilities: Provide technical support and assistance