doing:
Provide day-to-day support for our in-house software applications.
Diagnose and resolve
issues.
Maintain detailed documentation of support activities and resolutions.
Required
Skills:
Proven experience in application support, preferably with SQL-based systems.
Strong
reputable Investment Firm seeks a highly skilled Application Support Analyst to fill a 12-Month Fixed-Term Contract provide optimal & seamless 1st and 2nd Line Support, ensuring operational stability and increasing encompass in-house, and vendor developed applications (applications include the following technologies C# development environments. Work on multiple projects. Support domains with the technical setup and configuration code ensuring changes are tested and approved. Application and Database Performance Monitoring, Investigation
service desk, desktop support, network support, etc.
We are looking to hire an Onsite Support Technician who will play a crucial role smooth operation of IT systems and providing timely support to end users, contributing to the overall efficiency upgrades.
Other information applicable to the opportunity:
Minimum requirements:
Purpose: To take enquiries from customers, both internal and external and expedite these to the benefit of the branch and the Group. Functions Effective and efficient customer contact extracting the needs of the customer. Making accurate legible written notes of the customer, his needs and the time
detail-oriented and proactive Junior Sales Support Administrator to support our Sales team. The ideal candidate the CRM system.
Sales Team Support:
Provide comprehensive administrative environment.
Experience in using software applications like Xero (training will be provided if necessary)
The company values its employees and offers a supportive and collaborative atmosphere where teamwork and ad-hoc and out-of-hours support as needed. About the Role: As an IT Support Technician, you will play & Responsibilities: Provide general desktop support; Fast and effective problem resolution; Monitor (Veeam); Maintain Exchange server mailboxes; Monitor support queue for end-user fault calls; Document and map systems and applications for daily operations. Requirements: Minimum of 12 years' technical support experience;
high-quality technical support to both technical and non-technical end users while supporting a wide range of ensuring equipment is running at optimum as the next Support Engineer sought to join the Cape Town team of a required between customer's sites and providing support to other areas of the business where required. hands-on support. Maintain service qualifications and achieve all KPIs. Provide remote support where applicable While we would really like to respond to every application, should you not be contacted for this position