tickets using PSA. Provide remote support to clients utilising remote support tools. Handle VoIP-related similar PSA software. Strong understanding of remote support tools and techniques. Experience with VoIP
will be trained in their systems and provide remote support to clients, gaining hands-on experience in
this).
Wireless. Assisting Installers with Installations (Remote Support) if needed. Escalating Calls to Second Line
for this). This person's role will include remote support for clients (on the job training provided)
appropriate level of security. Provide remote access support by taking of the user's computer remotely
Reference: JHB001878-GuguN-1 The SAP Finance Support Consultant role entails providing expert support and guidance in SAP FI-CO and Project Systems, focusing on S/4HANA environments. Responsibilities include resolving incidents and tickets across various financial modules, such as GL, AP, AR, AA, an