Reference: JHB000541-EM-1 Service Management Change Enablement Specialist to Support migration/transformation migration/transformation of existing IT Service Management processes and services from one platform to ServiceNow platform qualification 6 years working experience in IT Service management Strong technical knowledge in ITSM tools fundamentals, CSDM, CMDB). Team-Player (working in an international environment and team). Extensive experience administering, and supporting large enterprise IT Service Management (ITSM) platforms and solutions like
qualification
Job:
(PM)
expertise in ServiceNow can shine? We want you on our team Requirements: Degree in computer science, business advantageous 8 years working experience in IT Service Management Over 5 years working ServiceNow development Duties: Develop your own analytics and reports on Service Now platform Align with stakeholders to deliver deliver them their desired reports Use your Service Now experience to exercise governance on the reporting
Our client requires the services of an Operations Engineer (Advanced) Midrand/Menlyn/Rosslyn/Home Office brand with cutting edge technology Excellent teams in Global team collaboration High work-life balance with and visualise data sets. (Excel, Power-BI, etc.) Service Now (SNOW) understanding Ability to collaborate organisational levels. Ability to work as part of a team, inter dependant as well as independently and submit Interfacing with other experts with regards to IT Service Management. Ensure, drive, steer, report and improve
someone who can work under pressure and who can lead a team. Must have strong customer relations, staff management
Datasphere Platform as per define SLAs. Raise and lead tasks PM (Problem Management) tickets as identified Support SAP Basis team with issues and during upgrades. Coordinate with Application teams, interface partners partners, support teams and other module consultants. Monitoring SAC System Performance 1st and 2nd level
Datasphere Platform as per define SLAs.
maintenance tasks together with other infrastructure teams. Requirements: Degree or Diploma in Computer Science providers (Microsoft Azure, Amazon Web Services, Google Cloud Services) Experience with Scripting (Powershell maintenance tasks together with other infrastructure teams Continuously working on improving operational stability maintenance topics Interact with an international product team, external providers, vendors and customers. Treat Work closely with stakeholders and development teams in constantly improving our Endpoint Management