migration/transformation of existing BMW IT Service Management processes and services from BMC Remedy platform consumers, suppliers, and users to maintain service quality and manage relationships. NB: By applying for this CMDB). Min. 6 years working experience in IT Service management. Team-Player (working in an international administering, and supporting large enterprise IT Service Management (ITSM) platforms and solutions like ServiceNow maintaining and continuous improvement of IT Service Management processes and practices. Extensive ServiceNow
The main responsibility of the Service Manager is to proactively develop and manage the workshop business contributing to the profitable growth of Scania. The Service Manager ensures that customers have great confidence workshop through the provision of excellent service by managing employees and customer relationships. ▪ Workshop staff and Services Salesman personnel. ▪ Workshop customer relations – Develop and manage customer relationships
Managing the Nursery and providing Good Customer Service. Manage production of Eucalyptus, Pines and Wattle Customer interaction, liasing and after sales service. Manage orders, sales and logistics of seedlings deliveries
Managing the Nursery and providing Good Customer Service. Manage production of Eucalyptus, Pines and Wattle Customer interaction, liasing and after sales service. Manage orders, sales and logistics of seedlings deliveries
ROLE: Steer and govern Group IT Service Desk initiatives and projects Manage service delivery provider/s ITSM (IT Service Management) IT Operations Frameworks (E.g., ITIL) IT Service Delivery Management Project JIRA & Confluence Service Desk Methodology Provider / Contract Management – SLAs and KPIs Technical
advantageous Min 8 years working experience in IT Service Management ESSENTIAL SKILLS Practical knowledge in one willingness to quickly learn ServiceNow development Service Management, ITIL Any additional responsibilities assigned
knowledge from the mentoring and coaching of service Manager and Auto Electricians. Policies and Procedures
knowledge from the mentoring and coaching of service Manager and Auto Electricians. Policies and Procedures
– Student mentality – Great customer service – Time management The post Sales Consultant appeared first
experience Agile Methodology knowledge IT Service Management (ITSM) Any additional responsibilities assigned