To ensure all incoming incidents are responded to promptly, maintaining a confident and professional approach to all communications To accurately assess the nature of incident, following specific procedures based upon that assessment. To accurately identify the severity of the incident and appropria
In this second line support role in our growing Global Ecommerce and Mobile Apps support team, you will be responsible for investigating, resolving and escalating incoming customer incidents and requests. The team provides support to our global customer base covering multiple time zones. INVOLVES SO
Parvana Strategic Sourcing has established itself as a leading provider of permanent and temporary recruitment services to the South African, European and UK marketplace. In addition to this we have enjoyed considerable success in Australia and other part About our client: Our client, a listed globa
To ensure specialist 2nd tier user support on more complex processes and functionality within one of the specialised areas of Asset Management, Inventory Management and System Administration, or Procurement Integration. Keep up to date with different aspects of each new system and enhancement initia
Company is looking for hire a Helpdesk Support & Data Analyst Must be - Energetic, but in their place policies. MAJOR CHALLENGES The Helpdesk Support and Data Analyst would likely face several significant
/>Description:JOB PURPOSE
The Support Analyst (Production System) is responsible for ensuring
Company is looking for hire a Helpdesk Support & Data Analyst Must be - Energetic, but in their place policies. MAJOR CHALLENGES The Helpdesk Support and Data Analyst would likely face several significant
regulations, and leading a team of Business Process Support Analysts. This position requires strong problem-solving Management Oversee and manage Business Process Support Analysts. Ensure team performance standards are met requests Management experience: 2 staff: SAP Support Analysts Negotiable
draughting, testing and execution, supporting performance analysts and training materials degree in civil
issues. resolve cases and support Lead Software Support Analysts. Guide clients to use self-help resources