profitability and customer satisfaction for assigned contracts. ● Provide both service agreement, and time of experience in Services). ● Minimum of 3 additional years of experience in Customer Contract Management identification and solution skills. The post Customer service Manager appeared first on freerecruit.co.za
sales personnel. Monitor stock levels to fulfill customer requirements. Assist in preparing quotes and monthly Communicate with customers regarding order status, stock availability, pricing, etc. Resolve customer complaints process orders on SAP and Produmex to ensure we meet delivery/collection expectations. Maintenance of backorders/open orders on SAP daily. Knowledge & Skills: Customer Service focus with a commercial mindset. Effective related field would be advantageous 2-3 Years Customer Service experience in fuel additives, safety standards
purpose of the Customer Service Representative role is to create the highest level of customer experience for a defined group of customers, to promote growth, profitability and customer performance targets. To To follow-up customer orders, receive, process and reply to all types of customer requests - and questions OEC system, mail or similar, regarding parts and services sold by the Company. Main subject is either to follow up specified list of Premier customers or to serve Select customers on “first come – first served”
Schedule field service staff for breakdowns and repairs. Quoting, orders and invoices for customers Ensure required paperwork is submitted by the technicians. Maximise service satisfaction and obtain new sales. Advanced understanding
JOB PURPOSE Process all customer orders and requests as per company and customer requirements Maintaining processed Following up and communicating with customers on orders Prepare Monthly/Weekly reports Liaising ensure accurate and on time deliveries occurs with clients Preparing ALL Customer Quotations according to accurate records of all customer requests for quotations Logging all customer calls on the internal system Updating the Customer Master with contact details Relationship Building with Customers and Sales Team
motivated Technical Services personnel to join our dynamic team. This role focuses on driving service sales ensuring exceptional customer satisfaction. The ideal candidate should be technically proficient, innovative Drive sales growth through technical "value sales" of our products and services. Meet or exceed targets anticipate and manage customer requirements. Provide accurate and practical service solutions to meet client existing customers while cultivating new ones. Respond promptly to service leads, customer inquiries
specialised agrochemicals is seeking an energetic Customer Services – Export Specialist to ensure the successful qualification Minimum 5 years' Administration and/or Customer Service experience, ideally within agrochemical or or similar is essential Experience in servicing the export market for Southern Africa is preferred Excel SOH and orders at all times. Providing regular customer feedback and following up on orders. Collaborating Procurement/Operations Manager on the delivery of goods and services as per commercial demand. Keeping the
specialised agrochemicals is seeking an energetic Customer Services – Export Specialist to ensure the successful qualification Minimum 5 years' Administration and/or Customer Service experience, ideally within agrochemical or or similar is essential Experience in servicing the export market for Southern Africa is preferred Excel SOH and orders at all times. Providing regular customer feedback and following up on orders. Collaborating Procurement/Operations Manager on the delivery of goods and services as per commercial demand. Keeping the
purpose of the Customer Service Representative role is to create the highest level of customer experience for a defined group of customers, to promote growth, profitability and customer performance targets. To To follow-up customer orders, receive, process and reply to all types of customer requests - and questions OEC system, mail or similar, regarding parts and services sold by the Company. Main subject is either to follow up specified list of Premier customers or to serve Select customers on “first come – first served”
sales personnel. Monitor stock levels to fulfill customer requirements. Assist in preparing quotes and monthly Communicate with customers regarding order status, stock availability, pricing, etc. Resolve customer complaints process orders on SAP and Produmex to ensure we meet delivery/collection expectations. Maintenance of backorders/open orders on SAP daily. Knowledge & Skills: Customer Service focus with a commercial mindset. Effective related field would be advantageous 2-3 Years Customer Service experience in fuel additives, safety standards