We are looking for a service deliver manager with ITIL that will play a critical role in managing and overseeing the delivery of services within DIGICITY. 1. Service Delivery Management - Oversee Service Delivery: Delivery: Ensure that services are delivered to clients according to agreed-upon standards, timelines, and and quality. - Service Level Agreements (SLAs): Monitor and manage SLAs to ensure compliance and address primary point of contact for clients regarding service-related queries, concerns, and feedback. - Client
Change Control and Dynamics365 Analyst The main purpose of the role is to work with Team Leaders and Managers across the company to ensure that Change Control and Releases are delivered following release processes and best practice. As well as supporting the larger team with the heat system manageme
CSO team in Africa to enhance a quality delivery of services by implementing CI (TPM) through data driven decision making and lessons learned processes. Lead services quality continuous improvement of CSO delivered on evaluation and implementation of delivered services (e.g. 6 steps, first time right, PSM approach validation, Parts and WCM delivery, etc.) to maximize Quality, Productivity and customer positive experience key customers under service agreements, contributing to the overall services results and customer experience
CSO team in Africa to enhance a quality delivery of services by implementing CI (TPM) through data driven decision making and lessons learned processes. Lead services quality continuous improvement of CSO delivered on evaluation and implementation of delivered services (e.g. 6 steps, first time right, PSM approach validation, Parts and WCM delivery, etc.) to maximize Quality, Productivity and customer positive experience key customers under service agreements, contributing to the overall services results and customer experience
Our client is looking for a Customer Service Administrator to manage customer queries and complaints. Main toward customers at all times. Responding promptly to customer queries. Communicating with customers through email and telephone. Acknowledging and resolving customer complaints. Processing orders, forms, applications applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints calm when customers are stressed or upset. Computer literacy. Experience working with customer support
Do you put customers at the heart of every decision you make? Browns The Diamond Store is looking for for a professional and passionate service-orientated representative who will foster positive relationships between our brand and our customer, by answering queries, providing exemplary service and adapting your approach queries regarding products or services. Following-up on orders to ensure delivery by specified dates. Maintain processes and policies. 2 years experience in a client services and relationship management role. Excellent verbal
We are currently seeking Customer Service Officers – Full-Time Monday – Friday (No Weekends). FULL TRAINING expect to do: Provide friendly and helpful service to our customers, Liaise with our valued builders and trade Merchandise and replenish products Organise deliveries and ensure customer orders are dispatched in full and on passion for customer service and admin Be approachable and confident interacting with customers An ability Basic: R 4000 – R 6 500 per month The post Customer Service – Retail (Johannesburg) appeared first on
We are currently seeking Customer Service Officers – Full-Time Monday – Friday (No Weekends). FULL TRAINING expect to do: Provide friendly and helpful service to our customers, Liaise with our valued builders and trade Merchandise and replenish products Organise deliveries and ensure customer orders are dispatched in full and on passion for customer service and admin Be approachable and confident interacting with customers An ability Basic: R 4000 – R 6 500 per month The post Customer Service – Retail (Midrand) appeared first on freerecruit
Partner with customers to define business needs and elicit business requirements Produce artifacts that that accurately depict customer needs for product implementation such as business requirements and process Provide support as needed to internal and external customers Assist in the facilitation of estimating discussions PowerPoint, Excel, and Visio Ability to travel to customer locations: up to 30% Exposure to PD/PDE application
Permanent job opportunities available for recent graduates to join an innovative and fast-growing insurance company based in Bryanston. We seek to employ individuals with good communication and interpersonal skills, good problem solving and analytical skills, ability to learn quickly and work well i