years) in a technical support leadership role within the ISP industry.
skilled and motivated Technical Support Specialist to join our team. As a Technical Support Specialist, you disciplines are necessary. In addition to technical support, you will also receive training in PPF patternmaking your technical expertise and problem-solving skills in a fast-paced environment. Provide technical support person or over the phone Diagnose and troubleshoot technical issues reported by customers Guide customers through with cross-functional teams to resolve complex technical problems Learn and develop skills in PPF patternmaking
skilled and motivated Technical Support Specialist to join our team. As a Technical Support Specialist, you disciplines are necessary. In addition to technical support, you will also receive training in PPF patternmaking your technical expertise and problem-solving skills in a fast-paced environment. Provide technical support person or over the phone Diagnose and troubleshoot technical issues reported by customers Guide customers through with cross-functional teams to resolve complex technical problems Learn and develop skills in PPF patternmaking
Pretoria looking to fill this urgent role Technical Lifecycle Management Engineer (TLM) (Advanced) Product / Feature Team Information (if applicable) Operations Management/Reliability Planning TLM ESSENTIAL SKILLS REQUIREMENTS: REQUIREMENTS: · Broad understanding of Technical Lifecycle Management (TLM) in IT · Prior experience in the (both verbally and written) with both technical and non-technical colleagues / users. WHICH QUALIFICATIONS/EXPERIENCE Operational Experience as per ITIL · Project management experience. · Agile Methodology knowledge and
Manage Technical department and ensure high level of customer services, this includes counter support
support, telephonic support, site support and repairs.
Manage operational availability of all internal
/>Design of security systems and solution testing
Manage training academy
Training of installers and
end-users
Min. 10 years exp as a Tech Service Manager
Must have security product knowledge and design
implement comprehensive test strategies
- Manage and allocate test resources
- Execute automated
enhance product quality
- Resolve escalated support issues and ensure operational excellence
supportive and collaborative environment.
.
Industry requires a Technical Manager to manage their technical department Manage Technical department and this includes counter support, telephonic support, site support and repairs. Manage operational availability Design of security systems and solution testing Manage training academy Training of installers and end-users end-users Min. 10 years exp as a Tech Service Manager Must have security product knowledge and design of
You will manage the technical department, training academy and ensure the correct level of product knowledge company Summary of your areas of responsibility: Technical Department Training Academy Product Knowledge responsibility: Technical Department Manage Technical Department Ensure high level of support to clients: clients: Repairs Site support Telephonic support Counter support Testing and R&D Solution Testing Internal Internal Systems Support Manage operational availability of all internal systems Internal systems: ICT, CCTV
industry experience in software development including C# and Visual Studio.
You should have 2-7 years'' experience with C# and Visual Studio, and it would be beneficial if have experience in WPF, MVVM Design patterns, SQL, C++, C.
We''re looking for someone approach to problem-solving, and strong time management skills. Attention to detail is a must, as well