identify and understand customer needs, delivering a first-class customer service while remaining committed committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses promptly address customer inquiries. Provide customers with comprehensive product and service information operating system to identify, investigate, and resolve customer issues. Maintain detailed call logs and generate generate reports as needed. Assist frustrated customers and escalate issues to team leaders when necessary
Join Our Team in KZN!
German-speaking Customer Service Advisors | R288K/annum
Are
individuals to join our team as German-speaking Customer Service Advisors at our state-of-the-art office
office in Durban!
As part of our global customer-centric company, you''ll have the chance
consumers from around the world, providing exceptional customer experiences primarily through inbound calls. Your
for helping others and providing exceptional customer service
Strong interpersonal skills and attention
Cape Town is looking for a Customer Service Agent. Receive and process customer orders, consignment stock feedback to customers (internal and external) on loading dates. Request quotations from 3x FF service providers nominated freight forwarder with consideration to customer request dates and arrange any pre-export inspections delivery of customer orders. Track shipments, liaise with freight forwarders, and update customers weekly Process customer orders for delivery at destination and arrange delivery with 3 PL service providers
Minimum requirements:
currently looking for a Customer Service Agent , in Johannesburg. rocess all customer transactions accurately orders from entry to finalisation. Manage all customer feedback requirements regarding Order Status, positive relationships with customers and provide professional Customer Service and Support. Foster relationships be proactive in resolving customer queries promptly. Promote total customer satisfaction internally and and externally through providing professional services and prompt query resolution. Grade 12/Matric equivalent
We are looking for a Customer Service Agent to join our team in the retail industry. In this role, you responsible for providing exceptional service to our customers, ensuring their needs are met and resolving may have. As a Customer Service Agent, you will play a crucial role in maintaining customer satisfaction ResponsibilitiesProvide friendly and professional service to customers, either in-person, over the phone, or through through electronic communication channels Assist customers with inquiries, concerns, and complaints, striving
currently looking for a Customer Service Agent , in Johannesburg. rocess all customer transactions accurately orders from entry to finalisation. Manage all customer feedback requirements regarding Order Status, positive relationships with customers and provide professional Customer Service and Support. Foster relationships be proactive in resolving customer queries promptly. Promote total customer satisfaction internally and and externally through providing professional services and prompt query resolution. Grade 12/Matric equivalent
Job Description
We are looking for customer-focused and results-orientated individuals, with sound
interpersonal skills, to deliver exceptional service to customers across multiple channels.
Key
range of customer queries or inquiries, to deliver appropriate, accepted resolutions for customers
Reference: DUR002081-CW-1 DUR002081 – OUTBOUND CUSTOMER SERVICES AGENT (6 Month Contract) –PROSPECTON Purpose confirmations to customers. Handle hazardous applications and paperwork. Invoice customers and process creditor
Reference: DUR002081-CW-1 DUR002081 – OUTBOUND CUSTOMER SERVICES AGENT (6 Month Contract) –PROSPECTON Purpose confirmations to customers. Handle hazardous applications and paperwork. Invoice customers and process creditor