/>- Proficiency in IT Service Management (ITSM/ITIL)
- Strong analytical and problem-solving skills
- ITIL certification or equivalent
- Minimum of 3
management of the relevant Support Teams, IT suppliers, ITIL processes and practices and associated reporting
requires adeptness in IT Service Management (ITSM/ITIL), particularly in incident, problem, change, and Skills: - Proficiency in IT Service Management (ITSM/ITIL) - Strong analytical and problem-solving skills degree in operations management or related field - ITIL certification or equivalent - Minimum of 3 years
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requirements Grade 12 Relevant degree/diploma advantageous ITIL 4.0 A N A minimum of 8 years working experience datacentres, physical datacentres, hosting platforms, IoT, ITIL principles Knowledge of different infrastructure
requirements Grade 12 Relevant degree/diploma advantageous ITIL 4.0 A N A minimum of 8 years working experience datacentres, physical datacentres, hosting platforms, IoT, ITIL principles Knowledge of different infrastructure
/>- Familiarity with IT Service Management (ITSM/ITIL) principles
- Bachelor's degree in IT or
certification will be an added advantage.
OGAF Working knowledge / Certification.
practical working knowledge of ITIL and/or MOF practices (preferably ITIL certified). Have a practical