management and leadership Relevant 3-year IT degree ITIL or PMI certification preferable Minimum 6 years
Requirements: ServiceNow system administrator certification. ITIL Version 3 or 4. A minimum of 5-7 IT experience,
field. Certification in SCCM/Endpoint Management. ITIL v3/v4 Foundation certification. Microsoft Certified
firewalls. Network monitoring and troubleshooting ITIL processes such as Incident Management, Change Management
Innovation/Automation Capacity management & data analysis ITIL based management methodology Documentation/Technical
equivalent NQF Level Professional Certifications TOGAF, ITIL, COBIT certification advantageous Industry certifications