Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback recognition initiatives as needed Operations Management Monitor call centre metrics and key performance indicators agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency success in managing contact centres Proven ability to work independently and efficiently manage a contact contact centre 7 years of management experience in a contact centre environment (Operations) Bachelor's degree
target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business will be responsible for the effective management of the call centre (telephonic and online) to ensure loan met, rules and regulations adhered to and staff managed and developed, while improving business and seeking Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management and development of staff requirements Manage adherence to relevant policy and procedure Contribute to and manage marketing initiatives
application;
5ï¼ Periodic monitoring and post-lending management;
6ï¼ Other ad hoc works assigned by the
/>Experience: at least 2yrs+ in marketing, relationship management/business development/credit analyst
A vacancy for the position of Junior Restaurant Manager has opened up at an established café / restaurant minimum of two year’s experience in restaurant management will be considered. The ideal candidate will will be capable of aiding the General Manager in overseeing the entire restaurant, including both front and back of house operations. Proficiency in staff management would be advantageous. Strong customer relations Reference RA49 when applying. The post Junior Restaurant Manager – Sandton appeared first on freerecruit
The Junior Project Manager will assist in the planning, execution, and completion of signage projects involves coordinating with various departments, managing timelines, ensuring project deliverables meet detail-oriented, and possesses strong problem-solving skills. Manage the scheduling of projects from inception to completion met. Liaise with client and 3 rd party project managers. Do site surveys as and when required. Attend and Safety checks and inspections. Contact Centre Management and client to make necessary site arrangements
compliance and collaborating with stakeholders to manage credit risk effectively.
Junior Project Manager (12-month fixed term contract/Hybrid) About the Role: Our client is seeking a a motivated and detail-oriented Junior Project Manager to join their dynamic team in the banking industry documentation is complete, accurate, and up to date. Manage project risks and issues, and develop mitigation schedules, and budgets. Support senior project managers in executing larger projects as needed. Foster Foster a collaborative team environment and manage project team members effectively. Qualifications: Bachelor's
responsibilities as reasonably assigned to you. Managing inbound and outbound calls within the Service (internal and external) on the Case Management System (CMS) and manage the relevant cases / tickets within essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
Good verbal skills • Self-motivated • Prior call centre experience is required A basic salary of R 8500 8500 p.m. loads of perks The post Call Centre Operators appeared first on freerecruit.co.za .
y to build customer loyalty