(Incident Management) tickets
Datasphere Platform as per define SLAs. Raise and lead tasks PM (Problem Management) tickets as identified Proactively propose solutions to improve the support of (new) business processes. Action and coordinate
Datasphere Platform as per define SLAs.
Proactively propose solutions to improve the support of (new) business processes Support the functional SAP ITSD SAP FI SAP CO Duties: Understand the business requirements, preparing AS-IS, and TO-BE documents documents and get sign-off from users for Business Blueprint document. ABAP debugging beneficial (Workbench Preparing User manuals and conducting training to business process owners Go-live preparation and post Go-live
tests
Design
Design Fit for business purpose mind-set, i.e., the solutions provided must meet the business goals Understanding geolocation), e.g., Postgres, Influx Duties: Running business critical services in cloud environments in accordance Level Agreements Work in a team environment to improve services throughout the entire Software Development development and support environments Assisting with the business cases Requirements management: Eliciting requirements
Proficient in implement, maintaining and continuous improvement of IT Service Management processes and practices ensure service quality and align IT services with business objectives Duties: Perform the role of subject of IT services. Focusing on continual service improvement to enhance service delivery and process efficiency
Requirements: Work experience, diploma / degree in business / IT environment. Minimum 3 years' experience assigned applications. Controls the measures to improve operational quality for the assigned applications operation KPIs and defines the necessary measures to improve quality or the assigned application Monthly