We are looking for a vibrant Quality Assurance (QA) Agent to join our team in Durban preferably with scorecard dimensions (including those critical to quality/compliance), Undertake analysis of findings (including Certificate is a minimum requirement). 2 years Quality Assurance experience withing a call centre environment
salary package & performance incentives. A leading-edge company EVP, culture and rewards structure
salary package & performance incentives. A leading-edge company EVP, culture and rewards structure
efficiently, ensuring the acquisition of high-quality products. Monitor and evaluate supplier performance supply chain process. Quality Assurance: Ensure that all purchased products meet quality standards and comply comply with relevant regulations. Collaborate with quality control teams to address any product-related issues
efficiently, ensuring the acquisition of high-quality products. Monitor and evaluate supplier performance supply chain process. Quality Assurance: Ensure that all purchased products meet quality standards and comply comply with relevant regulations. Collaborate with quality control teams to address any product-related issues
studies; Attend factory acceptance tests and provide input to vendor's test documentation. Manage and assist installation and commissioning; Accountability for quality, risk management, financial performance, scope
studies;
Team Leader performance and conduct regular quality assurance checks of calls and adherence to client processes departmental procedures. Create and maintain a high-quality work environment so team members are motivated manage resources. Leadership skills: ability to lead and motivate a team. Strong and adaptable communication
address any unusual job issues or reworks. Quality Assurance and Process Optimization: Maintain and correct
address any unusual job issues or reworks. Quality Assurance and Process Optimization: Maintain and correct